Technical Account ManagerKaseya · Miami, FL

Technical Account Manager

🗓️ Posted 2026-09-04 Miami, FL Hybrid Sales
💰 Salary Not shared 📊 Market ₹8,000–₹12,000/mo

About the Company

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Responsibilities

  • ● Develop deep expertise across Kaseya's platform and conduct regular Technical Account Reviews to assess product adoption, identify optimization opportunities, and address technical challenges.
  • ● Act as the primary technical advisor for assigned customers, proactively identifying and removing obstacles that impact customer success.
  • ● Partner with Product, Support, Professional Services, and Operations to drive timely issue resolution and customer satisfaction.
  • ● Build success plans that help customers maximize the value of Kaseya products, including platform integrations and advanced capabilities.