(Senior) Product Manager, Trust Platform- Core (f/m/d)

About the Company

Responsibilities

• ● You own the core engine and foundational tooling of the Trust Platform, ensuring customers and internal teams can build, understand, and trust complex decision logic.
• ● Orchestration Engine: Own the logic engine that handles conditional routing, failover mechanisms, and decisioning, ensuring it is robust, scalable, and performant.
• ● No-Code Visual Builder: Drive continuous improvements in the Studio interface that allows non-technical users to build complex logic without writing or having to read code.
• ● Governance & Transparency: Deliver high-granularity version control and audit logs so customers can see exactly why, when, and by whom a decision was made.
• ● Developer Experience (DX): Optimize DX through state-of-the-art API design, ensuring documentation, SDKs, and sandbox environments are best-in-class.
• ● Internal Enablement: Act as the primary interface for other stakeholders, including Solution Engineers and Customer Success Managers, to ensure they can deploy custom setups efficiently.
• ● Balance execution and strategy: translate a long-term vision for the platform's core into a prioritized, well-sequenced roadmap that Engineering can execute against.
• ● Continuously gather feedback from Solution Engineers, Customer Success, and customers to identify gaps in orchestration, tooling, and documentation.
• ● Turn back if
• ● You'd rather hand off integration and developer experience to someone else than obsess over API design, docs, and SDKs yourself
• ● You need a fully defined roadmap handed to you instead of translating long-term vision into something Engineering can actually execute against
• ● You're looking for a highly structured environment where every process already exists.
• ● You are uncomfortable working in complex stakeholder environments with multiple priorities and high degree of ambiguity.
• ● Preferred Experience
• ● Bring 3+ years product management experience gained at a company that is API-based and offers SaaS, with end-to-end ownership of product strategy, discovery, prioritisation, delivery, and continuous improvement.
• ● A good mix of execution and strategy is highly valued: you are equally comfortable defining long-term direction and rolling up your sleeves on day-to-day delivery.
• ● You thrive in a fast-paced environment, have an easy time managing ambiguity and constantly re-assess the current direction and priorities
• ● Demonstrate experience with platforms, orchestration engines, no-code/low-code tools, or developer-facing products such as APIs, SDKs, and documentation.
• ● Understand what makes a great developer experience and can translate that understanding into concrete product decisions.
• ● Communicate complex technical topics clearly to engineering teams, senior stakeholders, customers, and internal enablement audiences.

Benefits

• ● Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• ● We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited licences.
• ● We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• ● We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect across teams.
• ● May your family require your attention or other reasons apply: use the benefits of our parental leave policy or our sabbatical programme.
• ● In addition to the perks & benefits above, we offer specific benefits that differ between our locations.
• ● IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: race or ethnic origin, religion or convictions, gender identity or expression, citizenship, marital status, disability, age, or sexual orientation.