Customer Service Talent Pool - German Speaker (all genders)

<div class="p-rich_text_section"><br><p data-start="84" data-end="238"><strong data-start="84" data-end="97">GoStudent</strong> is growing fast, and we’re building a <strong data-start="136" data-end="161">Talent Pool in Turkey</strong> for future German-language roles in Customer Support and Customer Retention.</p><br><p data-start="84" data-end="238">&nbsp;</p><br><h3 data-start="240" data-end="268"><strong>What you might work on</strong></h3><br><p data-start="269" data-end="341">Depending on the specific position that opens, your day could include:</p><br><ul data-start="343" data-end="763"><br><li data-start="343" data-end="425"><br><p data-start="345" data-end="425">Delivering first-class support via live chat, email and basic billing queries.</p><br></li><br><li data-start="426" data-end="506"><br><p data-start="428" data-end="506">Retaining at-risk customers through active listening and tailored solutions.</p><br></li><br><li data-start="507" data-end="585"><br><p data-start="509" data-end="585">Coordinating with tutors and booking lessons to keep every class on track.</p><br></li><br><li data-start="586" data-end="661"><br><p data-start="588" data-end="661">Solving ad-hoc operational challenges across multiple European markets.</p><br></li><br><li data-start="662" data-end="763"><br><p data-start="664" data-end="763">Partnering with our Global Customer Care Managers to improve processes and share market feedback.</p><br></li><br></ul><br><p data-start="765" data-end="973">&nbsp;</p><br><p data-start="765" data-end="973">🟢 If you are <strong data-start="776" data-end="847">native/C2 in German, fluent in English, and legally based in Turkey</strong>, upload your CV (English or German). We’ll contact you whenever a suitable opening matches your profile—now or in the future.</p><br></div><br><div class="p-rich_text_section">&nbsp;</div><br><div class="p-rich_text_section"><br><p><strong>Our way to develop your full potential:</strong></p><br><ul><br><li><strong>Flexible &amp; focused working: </strong>Benefit from our hybrid working model with <strong>2-3 flexible days per week</strong> and a <strong>Meeting Free Friday</strong> for undisturbed productivity.</li><br><li><strong>We grow together:</strong> Continue your career with clear development paths and our <strong>Spark! Growth &amp; Development program</strong>. Get access to 1000s of courses on <strong>LinkedIn Learning</strong>, our <strong>Spark! Mentorship program</strong> and monthly learning sessions. Take advantage of <strong>30 free learning sessions</strong> to experience GoStudent for yourself</li><br><li><strong>Work Smart, Play Hard:</strong> Our regular <strong>team and office events</strong> ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.</li><br><li><strong>Strength through community:</strong> Get involved in one of our <strong>GoStudent Employee Resource Groups </strong>(ERGs) and stand up for issues that are close to your heart.</li><br><li><strong>All-round support:</strong> We are there for you 24/7. Benefit from a comprehensive <strong>Employee Support Program</strong> - not only for you, but also for your loved ones.</li><br></ul><br><p><strong>Openness Statement </strong></p><br><p>We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page “<a href="https://www.gostudent.org/en-gb/about-us/">who we are</a>”!</p><br><p>&nbsp;</p><br><p>If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀</p><br><p><br>Please upload your CV in PDF format, preferably in English as DOC format may not be supported.</p><br><p><br><a href="https://www.gostudent.org/en/candidate-privacy">Disclose Privacy &amp; Compliance Information</a></p><br></div>