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Senior Hyperscaler Operations Manager
ICT
💰 Salary Not shared
📊 Market 10,833 CAD–15,833 CAD/mo (129,996 CAD–189,996 CAD/yr)
About the Company
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500 is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab is looking for a Senior Hyperscaler Operations Manager to join our Ecosystem Operations team. This role combines deep operational governance across GitLab's AWS and GCP partnerships with the successful execution of hyperscaler operational initiatives, serving as the operational architect of the hyperscaler GTM and the primary process owner for marketplace, co-sell, and funding operations. You will own the technology, processes, and operational infrastructure that underpin GitLab's hyperscaler motions, serving as the go-to resource for hyperscaler partners and internal teams. This role sits at the intersection of cloud marke
Requirements
- ● 6+ years of experience in cloud marketplace operations with direct ownership of hyperscaler-related workflows
- ● Hands-on experience with Tackle.io or equivalent cloud marketplace management platforms (AWS and GCP Marketplaces)
- ● Working knowledge of Salesforce CRM, including partner objects, opportunity management, and basic administration
- ● Deep familiarity with AWS and GCP marketplace mechanics, including private offer creation, CPPO/MCPO structures, co-sell registration, and billing and disbursement workflows
- ● Direct experience managing hyperscaler funding initiatives such as SCA, MPOPP, and MCCP, including strategy, operational execution, and compliance requirements
- ● Familiarity with hyperscaler co-sell operations, including AWS ACE and GCP Partner Advantage structures and operational requirements
- ● Demonstrated ability to design and document complex operational processes enabling consistent execution across distributed teams
- ● Hands-on experience working with AI tools and building agents to automate operational workflows; comfort evaluating processes for automation potential and translating them into working solutions
- ● Experience serving as an operational escalation point, resolving ambiguous issues that span systems, teams, and partner relationships
- ● Strong cross-functional instincts; you know how to align Deal Desk, IT, Finance, Legal, and Sales stakeholders around operational changes
- ● Experience with B2B SaaS channel or hyperscaler funding initiatives is a must
- ● Comfortable operating in a fast-moving, remote-first environment with a high degree of autonomy and a bias toward action
- ● Benefits to support your health, finances, and well-being
- ● Flexible Paid Time Off
- ● Team Member Resource Groups
- ● Equity Compensation & Employee Stock Purchase Plan
- ● Growth and Development Fund
- ● Parental leave
- ● Home office support
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