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Global Operations SpecialistFlexport · Los Angeles, California, United States
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Flexport

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Global Operations Specialist

🗓️ Posted 2026-08-28 Los Angeles, California, United States Hybrid Manufacturing Transport Logistics
💰 Salary Not shared 📊 Market 6,250 EUR–9,583 EUR/mo

About the Company

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a 10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than 19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.

About the Job

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

Role & Responsibilities

  • ● Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
  • ● Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
  • ● Work and communicate cross-functionally within Flexport.
  • ● Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
  • ● Use metrics to spot opportunities to improve and deliver great performance in your role.
  • ● Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
  • ● Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.