Customer Experience Call Agentfirmus energy · Mallusk, Newtownabbey, Northern Ireland

Customer Experience Call Agent

🗓️ Posted 2026-10-28 Mallusk, Newtownabbey, Northern Ireland Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market NA

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About the Company

firmus energy supplies natural gas to over 111,000 homes and businesses across Northern Ireland. In March 2005, firmus energy was formally awarded supply and distribution licenses for the development of a natural gas network outside greater Belfast. To date firmus energy has developed its network to Ahoghill, Antrim, Armagh, Ballyclare, Ballymena, Ballymoney, Banbridge, Bessbrook, Broughshane, Bushmills, Coleraine, Craigavon, Cullybackey, Derry Londonderry, Laurelvale, Limavady, Lurgan, Maghaberry, Magheralin, Moira, Newbuildings, Newry, Portadown, Portstewart, Tandragee, Warrenpoint. It also supplies natural gas in Greater Belfast to approx 60,000 business and domestic customers. Having been awarded a licence to supply electricity in 2009, firmus energy was the first supplier to offer 'dual fuel' energy contracts in Northern Ireland and currently supplies power to large industrial customers. Today, 111,000+ homes and businesses across Northern Ireland are already enjoying the comfort and convenience of natural gas and lower fuel bills from firmus energy. Oil and Gas Specialties: Natural Gas Supplier, Home heating provider, Utility provider, Business energy supplier, Gas Company