IT Assistant

Energus is a training and conference facility based in West Cumbria. We facilitate award winning Graduate and Apprenticeship Programmes nationally on behalf of the Nuclear Decommissioning Authority (NDA) and the wider nuclear industry. Energus have over 10 years' experience managing Graduate and Apprenticeship Programmes across the UK. We address skills shortages across the nuclear industry and ensure a continuous pipeline of talent into the industry. The Nuclear Decommissioning Authority (NDA) is a non-departmental public body created through the Energy Act 2004. We're charged with the mission to clean up the UK's earliest nuclear sites safely, securely and cost-effectively. Doing this with care for our people, communities and the environment is at the heart of our work. We're committed to overcoming the challenges of nuclear clean-up and decommissioning, leaving our 17 sites safe and ready for their next use. We deliver our mission through our site license companies and subsidiaries. NDA's role is to support our sites, businesses and employee's, optimising delivery by providing group leadership, focus and governance. To work along side the IT Lead in providing prompt and efficient IT and AV support to the business and to ensure compliant and smooth operation at all times. This role provides hands-on support for infrastructure, events and users, with a strong focus on maintaining cyber security standards. Provide first line IT and AV support for the business and events held on site. ( to include Energus staff, graduates, apprentices, visitors and tenants of the building) Maintain and support IT infrastructure (hardware and software) Work closely with third party IT contractors to resolve issues Participate in planned maintenance activities including some time out of hours as necessary Provide out of hours event IT and AV support as required Work closely with the IT lead to ensure all relevant policies and procedures are maintained and adhered to at all tim