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Dropbox

Technical Solutions Specialist (Japan)

🗓️ Posted 2026-09-03 Remote - Japan Hybrid ICT

Company shared salary

NA

Market rate

650,000 CAD–1,000,000 CAD/mo (7,800,000 CAD–12,000,000 CAD/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • ● trations, integration and security discussions, pilots, and proofs of concept across both markets. You will help customers understand how Dropbox can enable secure collaboration, AI-powered workflows, and broader workplace transformation.
  • ● Working closely with Sales, Channel, Customer Success, Product, and Engineering, you will translate complex technical requirements into clear business outcomes, support strategic opportunities from early discovery through post-sales handoff, and strengthen the technical capabilities of our partner ecosystem.
  • ● Partner with the Direct Sales and Channel teams to understand customer requirements and design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations.
  • ● Lead technical discovery sessions, product demonstrations, architecture workshops, security reviews, pilots, and proofs of concept.
  • ● Advise customers and partners on APIs, integrations, migration strategies, deployment approaches, and the ongoing management and security of Dropbox solutions.
  • ● Build trusted technical relationships with stakeholders across IT, Security, Engineering, Operations, business leadership, and executive teams, confidently addressing technical objections and risk considerations.
  • ● Translate technical capabilities into clear business value and develop tailored workflows and solutions that support measurable customer outcomes.
  • ● Enable Sales teams, Customer Success teams, service delivery partners, and channel partners through technical training, demonstrations, and reusable content, while ensuring a smooth transition from pre-sales to post-sales.
  • ● Represent the voice of the customer to Dropbox Product teams and leadership, and participate in customer meetings, partner engagements, conferences, and other industry events.

Requirements

  • ● Demonstrated experience in a customer-facing technical pre-sales role, such as Sales Engineer, Solutions Consultant, Technical Consultant, or Professional Services Consultant, within B2B SaaS or cloud technology.
  • ● Strong knowledge of SaaS applications, cloud and on-premises integrations, APIs, identity and access management, and enterprise security concepts.
  • ● Ability to translate complex technical information into clear business outcomes and communicate effectively with IT administrators, developers, security teams, business decision-makers, and executive audiences.
  • ● Professional fluency in Japanese and Korean, with business-level proficiency in English . You must be able to lead customer-facing technical discussions, demonstrations, presentations, and written communications in Japanese and Korean, and collaborate effectively in English with Dropbox's global teams through meetings, documentation, and internal communications.
  • ● Willingness and ability to travel to customer sites, partner meetings, conferences, and other events across Japan and Korea, with occasional travel elsewhere in the APJ region.
  • ● Familiarity with enterprise technology customers and partner ecosystems across Japan and Korea.
  • ● Relevant cloud, security, identity, or technical architecture certifications.
  • ● Durable Skills
  • ● AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
  • ● Awareness: U nderstand yourself and others .
  • ● Judgment: E valuat e information and mak e decisions in complex situations .
  • ● Adaptability: L earn, adjust, and stay effective through change .
  • ● Connection: C ommunicat e , collaborat e , and build trust .
  • ● To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
  • ● Compensation