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Solutions Architect - CustomerLake

🗓️ Posted 2026-09-07 Berlin, Germany Hybrid ICT

Company shared salary

NA

Market rate

7,500 EUR–10,833 EUR/mo (90,000 EUR–129,996 EUR/yr)

Based on similar roles (title + domain + location).

About the Company

Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, unifies first- and third-party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next-best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock-in.

Responsibilities

  • ● Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment.
  • ● Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement.
  • ● Serve as an expert Solutions Architect building technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders, and marketing and analytics teams to drive product adoption and vision.
  • ● Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an embedded, agentic CDP architecture.
  • ● Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
  • ● Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical, customer-facing data environments.
  • ● Engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions.
  • ● Understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives.

Requirements

  • ● In current role for 12 months+ when applying.
  • ● A performance summary assessment at Consistently Meets or better in the most recent PERF cycle.
  • ● Must be in good standing (no active performance management).
  • ● Meets qualifications for new role.
  • ● Discussed interest with manager prior to onsite interview.