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Credit and Collections Manager
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Accounting
💰 Salary Not shared
📊 Market ₹200,000–₹350,000/mo (₹2,400,000–₹4,200,000/yr)
About the Company
Databricks is a high growth, usage based Data/AI company that delivers data and AI solutions to customers worldwide.
Responsibilities
- ● Lead the Credit & Collections function for an assigned scope within Databricks, including credit policies, collection practices, risk mitigation, and escalation protocols.
- ● Own credit assessment, risk reviews, credit limits, payment terms, credit holds/releases, and exception management within the established approval framework.
- ● Make credit recommendations and decisions within delegated authority, balancing credit risk, cash conversion, and commercial considerations.
- ● Personally manage collections strategy and executive level escalations for strategic and high value Databricks customers.
- ● Lead resolution of complex disputes, contractual payment issues, and commercially sensitive collection matters.
- ● Own the monthly AR performance framework, including collection targets, cash collected vs. target, CEI, aging, write offs, and cash forecasting.
- ● Translate AR and credit trends into actionable insights for Finance leadership, including emerging risks, recovery outlook, and bad debt/reserve considerations.
- ● Manage the Accenture collections engagement, including SLA/KPI governance, account allocation, quality, process adherence, escalations, and corrective actions.
- ● Partner with Sales, Customer Success, RevOps, Legal, Billing, and Finance leadership to resolve high impact credit and collection matters.
- ● Identify systemic drivers of delinquency and credit exposure and lead initiatives to strengthen controls, processes, and collection effectiveness.
- ● Drive process transformation and continuous improvement across Credit & Collections, leveraging automation, AI, analytics, and scalable operating models to improve efficiency and decision making.
- ● Serve as the subject matter authority for Credit & Collections, providing guidance on complex cases, policies, credit decisions, and commercial considerations.
Requirements
- ● A Bachelor's degree in Finance or Accounting is required.
- ● A CA, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred.
- ● 12+ years of progressive experience across Credit & Collections.
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