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Databricks
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Delivery Solutions Architect
ICT
Company shared salary
NA
Market rate
A$14,166–A$20,833/mo (A$169,992–A$249,996/yr)
Based on similar roles (title + domain + location).
About the Company
Databricks is a data and AI company whose mission is to empower customers to solve the world's toughest data problems using the Databricks Data Intelligence Platform, a unified Lakehouse platform for data engineering, data science, and analytics.
Responsibilities
- ● Engage with Solutions Architects to understand the full use case demand plan for prioritized customers.
- ● Lead the post technical win technical account strategy and execution plan for the majority of Databricks use cases within strategic accounts.
- ● Serve as the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, providing certainty, driving onboarding, enablement, success, go live, and healthy consumption of workloads.
- ● Act as the first point of contact for any technical issues or questions related to production or go live status of agreed upon use cases within an account, often supporting multiple use cases in large, complex organizations.
- ● Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to expert level technical specialists when tasks exceed your scope or expertise.
- ● Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services resources on engagement proposals.
- ● Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs.
- ● Develop an execution plan that covers all activities of customer facing technical roles and teams, including main use cases moving from win to production, enablement and user growth plans, product adoption strategies, organic needs such as cloud cost control and optimization, and executive and operational governance.
- ● Provide internal and external updates with KPI reporting on usage status, customer health, investment status, risks, product adoption, and use case progression.
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