Your career compass awaits
Create a free account to unlock
- ✓ See how you match this role
- ✓ AI resume tailored to this specific job
- ✓ Inside Track Companion — find your insider contact
- ✓ Skills gap analysis and upskill plan
- ✓ Interview prep kit for this role
- ✓ Relocation concierge — salary, tax, cost of living
Free — no credit card required
Product Operations Manager
✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.
ICT
💰 Salary Not shared
📊 Market NA
About the Company
Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Masterca
Responsibilities
- ● Analyze and synthesize data from multiple sources, including customer and partner feedback and product usage metrics, to build cohesive stories around customer pain points
- ● Design and maintain user-friendly reports and dashboards to surface key metrics and trends to stakeholders
- ● Influence product and engineering decision-makers to deliver the best possible customer experience, using both data and qualitative analysis to inform your perspective
- ● Partner with cross-functional operations teams to develop key metrics, build automated reporting, and implement process improvements
- ● Organize and monitor key results across product lines, communicating progress and blockers regularly to department stakeholders
- ● Show ability to deliver on ambiguous projects with incomplete data
- ● Facilitate stakeholder syncs and cross-departmental alignment to build consensus on critical product decisions
- ● Champion Databricks principles: be customer obsessed, be data-driven, team work makes the dream work, and own it
Requirements
- ● 6+ years of experience in a business analyst or data analyst role
- ● Experience using SQL and Microsoft Excel
- ● Experience building Data pipelines using SQL, Python, R, or Scala
- ● Experience building dashboards and data visualizations, using tools such as Tableau, Salesforce, PowerBI, and/or Data Studio
- ● Comfortable communicating with Databricks executives and department leadership
- ● Capable of distilling complex analysis and modeling efforts into clear messaging
- ● Experience in the enterprise software industry, SaaS and B2B experience preferred
- ● Experience working with customer-facing support systems such as in-app help centers, customer case & form submission flows, and zero-contact resolution/self-help features
- ● Listen well in order to drive stakeholder alignment to help reach the necessary decisions
- ● Excellent communication/presentation skills
- ● Experience leading update syncs (strong preference for Agile/Scrum/JIRA experience)
- ● You understand the benefits of moving quickly while paying attention to detail
- ● Entrepreneurial, "can do" attitude - ability and willingness to make an impact in a start-up
Confirm Application
Are you applying to ?
We'll track this in your dashboard as Applied.
Saving to your tracker…
Stand out: message someone at Databricks.
A short, personal note to a recruiter can get your application looked at sooner.
⚡ Full Resume Sandbox Canvas