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Manager, Forward Deployed Engineering
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ICT
💰 Salary Not shared
📊 Market ₹450,000–₹800,000/mo (₹5,400,000–₹9,600,000/yr)
About the Company
Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, and over 50% of the Fortune 500 - rely on the Databricks Lakehouse Platform to unify their data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake, and MLflow, Databricks is on a mission to help data teams solve the world's toughest problems. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook.
Responsibilities
- ● Hire great people and provide technical guidance, career development, and mentoring to team members
- ● Participate in key technical and design discussions with technical leads in the team as a hands-on manager
- ● Experience leading the development of IP, reusable tooling, and assets for field professional services teams and partners
- ● Partner with key business stakeholders to prioritise work and create amazing products to support our data platform
- ● Manage a team of technical data engineers to achieve customer, company, and team goals
- ● Act as the first point of escalation for customers when they have questions with our delivery
- ● Provide escalation as needed into other parts of Databricks to ensure rapid resolution of technical and business issues
- ● Provide input to grow and improve internal processes and customer success service offerings
- ● Effectively build and leverage customer relationships throughout the sales and delivery process
Requirements
- ● 12+ years of industry experience
- ● 6+ years of successful experience in a customer facing role
- ● 4+ years of experience leading a technical team of Data Engineers / Architects
- ● Extensive experience in Big Data ecosystem (Spark, Hadoop ecosystem, Cassandra etc)
- ● Knowledge of AWS / Azure / GCP
- ● Knowledge of Databricks ecosystem is a plus
- ● Proven documentation skills, along with strong project management experience
- ● Strong abilities to manage multiple engagements, while delivering extremely high levels of customer satisfaction
- ● Excellent people skills to partner with various key business stakeholders
- ● Conversant with business issues our customers face today and likely big data use cases in different industries
- ● Experience estimating effort and scope for services
Benefits
- ● Private medical insurance
- ● Accident coverage
- ● Employee's Provident Fund
- ● Equity awards
- ● Paid parental leave
- ● Gym reimbursement
- ● Annual personal development fund
- ● Work headphones reimbursement
- ● Business travel insurance
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