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Sr. Engagement Manager, Forward Deployed Engineering - Financial Services
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ICT
💰 Salary Not shared
📊 Market NA
About the Company
Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and over 60% of the Fortune 500 - rely on Databricks to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified Data Intelligence Platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase and Unity Catalog. --- Databricks applicants Please apply through our official Careers page at databricks.com/company/careers. All official communication from Databricks will come from email addresses ending with @databricks.com or @goodtime.io (our meeting tool). Software Development Specialties: Apache Spark, Apache Spark Training, Cloud Computing, Big Data, Data Science, Delta Lake, Data Lakehouse, MLflow, Machine Learning, Data Engineering, Data Warehousing, Data Streaming, Open Source, Generative AI, Artificial Intelligence, Data Intelligence, Data Management, Data Goverance, Generative AI, AI/ML Ops
About the Role
The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in the Financial Services sector for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts.
Responsibilities
- ● Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
- ● Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations.
- ● Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
- ● Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
- ● Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.
Requirements
- ● 7-10 years running a Professional Services line of business.
- ● 10+ years in senior customer-facing roles with a mix of influencing and execution.
- ● Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
- ● Strong knowledge of Databricks architecture, competitors, and migration benefits.
- ● Proven track record of managing large-scale program plans and service delivery.
- ● Ability to travel up to 25-50% as required.
Benefits
- ● Fair and equitable compensation practices.
- ● Anticipated base salary range for non-commissionable roles or on-target earnings for commissionable roles: 144,800 - 199,100 USD (Zone 1).
- ● Anticipated base salary range for non-commissionable roles or on-target earnings for commissionable roles: 130,300 (Zone 2).
- ● Eligibility for annual performance bonus.
- ● Equity.
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