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Client Account Executive
Sales
💰 Salary Not shared
📊 Market ₹2,000–₹3,500/mo (₹24,000–₹42,000/yr)
About the Company
The Client Account Executive helps customers navigate one of the most important financial moments of their lives: buying property abroad. Sitting within the Redpin Payments team, the role is directly responsible for guiding buyers, sellers, and property professionals through the payment journey, resolving transactional bottlenecks, building trust during high-pressure situations, and driving active adoption of the Redpin platform.
Responsibilities
- ● Convert commercial opportunities into active Redpin workspaces.
- ● Team up with BDEs and Product Specialists to guide new accounts, speed up client onboarding, and turn one-off relationships into ongoing revenue.
- ● Guide customers through international property payment transactions.
- ● Support customers through key completion milestones, keeping panicking clients calm and unblocking sensitive situations under tight deadlines.
- ● Identify and recover at-risk opportunities.
- ● Drive platform adoption, increasing workspace usage to help customers complete more transactions through Redpin.
- ● Build strong relationships with customers, partners, and referral sources.
- ● Maintain accurate CRM records and workspace activity.
- ● Collaborate with Operations, Product, Compliance, and Commercial teams to deliver excellent customer outcomes.
Requirements
- ● Proven track record in Customer Success, Account Management, Commercial Sales, Financial Services, or Payments Operations.
- ● Proven ability to collaborate with local sales reps-stepping in as the trusted partner to guide new accounts, speed up onboarding, and turn one-off relationships into reliable, ongoing revenue.
- ● Demonstrated resilience and composure under pressure, with a track record of keeping panicking clients calm, taking charge during tight completion deadlines, and unblocking sensitive situations when the clock is ticking.
- ● Strong organisational skills and data literacy, with a habit of using CRM records and customer activity trends to solve operational bottlenecks.
- ● Strong ownership mindset, accountability for commercial results, and comfort adapting to fast-evolving products and operational models.
- ● Professional fluency in English (written and spoken).
- ● Sector background.
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