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Designer (Visual & IA)Critical Mass · San Jose, Costa Rica
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Critical Mass

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Designer (Visual & IA)

🗓️ Posted 2026-09-09 San Jose, Costa Rica Hybrid Design Architecture
💰 Salary Not shared 📊 Market 1,000,000 CAD–2,000,000 CAD/mo

About the Company

We're Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path-not just the next one-for our clients, their customers, and our own colleagues. We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media. We're a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we're a special place that attracts big talent and tiny egos. We're driven, uncompromising and we live our values. We're Critical Mass, but our friends call us CM. Learn more at criticalmass.com. Advertising Services Specialties: Digital Marketing, Brand Launch & Experience, User Experience & Interaction, Design, Insight & Planning, Digital Campaign Management, Social Media, Mobile, Technology Services, Experience Design, Experience Distribution, Marketing Science, eCommerce

About the Role

The Designer is responsible for creating and supporting a wide range of high-quality digital and visual design deliverables across different types of creative projects. This role is highly versatile and hands-on, combining strong foundational design skills with an interest in emerging AI technologies and creative workflows. The ideal candidate is a well-rounded designer who can move comfortably between different types of creative work, from developing digital assets and visual concepts to editing and refining imagery in Photoshop and exploring AI-powered tools and workflows. This role requires strong collaboration skills, as the Designer will work closely with Creative Directors, Associate Creatives, and cross-functional teams to develop effective and visually engaging solutions. The ability to adapt to different project needs, learn new tools, and balance creativity with execution will be key to success in this position.

Responsibilities

  • ● Create and adapt high-quality digital and visual design assets across a variety of creative projects and deliverables.
  • ● Develop visual concepts and design solutions that align with creative direction, brand standards, and project objectives.
  • ● Apply strong graphic and digital design fundamentals across layouts, typography, composition, color, imagery, and visual hierarchy.
  • ● Create, edit, retouch, and optimize visual assets using Photoshop and other Adobe Creative Suite tools.
  • ● Work across different types of design requests, adapting your approach to the needs of each project.
  • ● Explore and incorporate AI-powered tools into creative workflows to support ideation, asset creation, exploration, and production.
  • ● Develop and refine prompts for generative AI tools and other AI-assisted creative platforms.
  • ● Experiment with platforms such as Midjourney and other emerging AI technologies to enhance creative output and workflows.
  • ● Contribute to AI-assisted and agentic creative workflows, identifying opportunities to improve efficiency, ideation, and production processes.
  • ● Collaborate closely with Creative Directors, Associate Creatives, and cross-functional teams throughout the creative process.
  • ● Translate creative direction and feedback into polished, production-ready design solutions.
  • ● Participate in creative reviews and incorporate feedback effectively.
  • ● Maintain consistency, quality, and attention to detail across all design deliverables.
  • ● Organize and maintain design files, assets, and working documents using Figma and other relevant tools.
  • ● Manage multiple projects and priorities while meeting deadlines in a fast-paced creative environment.
  • ● Stay current with emerging design trends, creative technologies, AI tools, and industry best practices.

Requirements

  • ● 3-5 years of experience in graphic design, digital design, visual design, or a related creative field.
  • ● Strong foundational knowledge of graphic and digital design principles, including composition

Benefits

  • ● Work from an office a minimum of 3 days a week