Consultant to Manager, Capabilities, Customer

🗓️ Posted 2026-08-26 London, United Kingdom Hybrid Consulting Strategy

Company shared salary

NA

Market rate

4,583 GBP–7,500 GBP/mo (54,996 GBP–90,000 GBP/yr)

Based on similar roles (title + domain + location).

About the Company

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise and advanced technology, the firm helps clients deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, Baringa combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, providing strategy, transformation and operational excellence powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly, and the firm is known for its kind, curious experts who listen closely and care deeply about client success.

Responsibilities

  • Work with clients to define the future of customer experience and reimagine how they engage, serve and create value for their customers
  • Redesign service organisations and deliver transformation that improves customer outcomes, operational performance and commercial value
  • Define a Customer Experience North Star and create a connected customer experience across channels and journeys
  • Reimagine the role of the contact centre, deploy AI enabled service models and transform customer operations
  • Work alongside clients from strategy through design and into delivery
Credential Requirements for United Kingdom

Requirements shown are for Indian professionals relocating to United Kingdom.

🔴

SRA Solicitors Qualifying Examination (SQE)

Solicitors Regulation Authority

Must have to work
Cost: GBP 4,000–8,000 Timeline: 1–2 years
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ICAEW ACA or ACCA Qualification

ICAEW / ACCA

Must have to work
Cost: GBP 2,000–5,000 Timeline: 3–5 years

For audit roles only