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IT AdminAvePoint · Kuala Lumpur, Kuala Lumpur, Malaysia
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AvePoint

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IT Admin

🗓️ Posted 2026-08-24 Kuala Lumpur, Kuala Lumpur, Malaysia Hybrid ICT
💰 Salary Not shared 📊 Market RM4,000–RM7,000/mo

About the Company

The Unifying Trust Layer for AI AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. Data Security Software Products Specialties: SharePoint Governance, SharePoint Migration, SharePoint Management, SharePoint Integration, SharePoint Optimization, SharePoint Reporting, SharePoint Protection, Office 365 Migration, Office 365 Management, Office 365 Protection, Office 365 Governance, Microsoft Teams Governance, Power Platform Governance

Responsibilities

  • ● Provide end-user support for hardware and software issues, helping resolve productivity challenges.
  • ● Maintain and troubleshoot issues related to hardware, software, and network connectivity.
  • ● Serve as the main point of contact for helpdesk requests and provide timely resolutions.
  • ● Document IT processes and coordinate user training as needed.
  • ● Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.
  • ● Oversee office networking, including managing firewalls and switches.
  • ● Maintain virtualization environments and manage virtual machine (VM) allocation.
  • ● Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.
  • ● Take on additional tasks assigned by the IT Manager or Office Manager.

Requirements

  • ● Proven experience in IT support, system administration, or a similar role.
  • ● Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.
  • ● Cloud operation skillset and experience is preferred.
  • ● Strong troubleshooting skills with hardware, software, and network issues.
  • ● Excellent communication skills and the ability to coordinate training for end-users.
  • ● Detail-oriented with experience in asset management and documentation.
  • ● Have a good sense of security operation and change management process.
  • ● Other desired certifications / preferred skills other qualifications:
  • ● Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) or
  • ● Microsoft 365 certifications (MD-102, MS-102, or equivalent) or
  • ● Networking certifications (CCNA or equivalent)
  • ● Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .