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Application Support Analyst (Python, SQL, Java)AvePoint · Singapore
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AvePoint

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Application Support Analyst (Python, SQL, Java)

🗓️ Posted 2026-09-10 Singapore Hybrid ICT
💰 Salary Not shared 📊 Market S$4,500–S$7,500/mo

About the Company

The Unifying Trust Layer for AI AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. Data Security Software Products Specialties: SharePoint Governance, SharePoint Migration, SharePoint Management, SharePoint Integration, SharePoint Optimization, SharePoint Reporting, SharePoint Protection, Office 365 Migration, Office 365 Management, Office 365 Protection, Office 365 Governance, Microsoft Teams Governance, Power Platform Governance

Responsibilities

  • ● Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
  • ● Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
  • ● Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
  • ● Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
  • ● Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
  • ● Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.
  • ● Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
  • ● User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.
  • ● Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.
  • ● CAT-1 cleared/eligible candidate is required for this role.
  • ● Possess a degree in Computer Science, Information Technology, or a related field.
  • ● At least 5 years of hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.
  • ● Excellent written and verbal communication skills.