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Project Support EngineerAvePoint · Cebu, Philippines
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AvePoint

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Project Support Engineer

🗓️ Posted 2026-09-08 Cebu, Philippines Hybrid ICT
💰 Salary Not shared 📊 Market S$30,000–S$60,000/mo

About the Company

The Unifying Trust Layer for AI AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. Data Security Software Products Specialties: SharePoint Governance, SharePoint Migration, SharePoint Management, SharePoint Integration, SharePoint Optimization, SharePoint Reporting, SharePoint Protection, Office 365 Migration, Office 365 Management, Office 365 Protection, Office 365 Governance, Microsoft Teams Governance, Power Platform Governance

Responsibilities

  • ● Acting as a representative for project-specific customer inquiries and issues, taking ownership and bringing resolution.
  • ● Building and maintaining positive relationships with project stakeholders, ensuring customer satisfaction in project support and maintenance.
  • ● Demonstrating resilience and composure when facing tight deadlines, unexpected challenges, or high-pressure situations.
  • ● Collecting information and performing deep-dive analysis, diagnosis, and troubleshooting.