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Salesforce AdministratorAvePoint · Kuala Lumpur, Kuala Lumpur, Malaysia
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AvePoint

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Salesforce Administrator

🗓️ Posted 2026-08-24 Kuala Lumpur, Kuala Lumpur, Malaysia Hybrid ICT
💰 Salary Not shared 📊 Market RM6,000–RM9,000/mo

About the Company

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces.

About the Role

We are looking for a Salesforce Administrator to support the configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and ensure the platform effectively supports business operations.

Responsibilities

  • ● Work with stakeholders to gather, analyze, and document business requirements related to Salesforce.
  • ● Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules.
  • ● Develop and maintain reports and dashboards to support business operations and decision-making.
  • ● Administer user access, roles, profiles, permission sets, and data visibility.
  • ● Manage sandbox environments, support data imports/exports, and assist with data quality initiatives.
  • ● Monitor platform performance and proactively identify areas for improvement.
  • ● Support end-users through training, documentation, and troubleshooting.
  • ● Collaborate with developers and external vendors to support integration and enhancement efforts.
  • ● Ensure configurations and changes align with best practices and comply with governance policies.

Requirements

  • ● 3+ years of experience as a Salesforce Administrator.
  • ● Salesforce Administrator (ADM-201) certification required.
  • ● Strong hands-on experience with Salesforce configuration (Sales Cloud, Service Cloud, or Experience Cloud).
  • ● Experience creating workflows, validation rules, process builder flows, and automation tools.
  • ● Ability to create meaningful reports and dashboards.