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Business Analyst (With Salesforce Experience)
ICT
💰 Salary Not shared
📊 Market RM6,000–RM10,000/mo (RM72,000–RM120,000/yr)
About the Company
The Unifying Trust Layer for AI AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. Data Security Software Products Specialties: SharePoint Governance, SharePoint Migration, SharePoint Management, SharePoint Integration, SharePoint Optimization, SharePoint Reporting, SharePoint Protection, Office 365 Migration, Office 365 Management, Office 365 Protection, Office 365 Governance, Microsoft Teams Governance, Power Platform Governance
View original description
<p><strong>Overview</strong></p>
<p>Are you passionate about analyzing business processes and developing impactful solutions? AvePoint is seeking a <strong>Business Analyst</strong> with experience in <strong>Salesforce</strong> to join our Client Services division and help drive enterprise software solution projects.</p>
<h3><strong>What will you be doing?</strong></h3>
<p>As a Business Analyst at AvePoint, you will work closely with stakeholders to analyze business needs and translate them into actionable requirements. Your contributions will guide the design and development of innovative solutions that meet client objectives.</p>
<p><strong>Your responsibilities will include:</strong></p>
<ul>
<li>Eliciting and documenting requirements for software development projects.</li>
<li>Analyzing and evaluating gathered requirements to create deliverables, such as Business Requirements Documents (BRDs), use cases, GUI designs, and interface specifications.</li>
<li>Translating technical information into business language for better understanding among technical and non-technical stakeholders.</li>
<li>Collaborating with external and internal stakeholders to analyze information needs and functional requirements.</li>
<li>Working with developers and subject matter experts to establish technical vision and balance usability with performance needs.</li>
<li>Supporting project managers in planning deliverables, scope, schedule, and other aspects of the project lifecycle.</li>
</ul>
<hr>
<h3><strong>OK, I’m interested… is this the job for me?</strong></h3>
<p>We’re looking for individuals who value <strong>agility, passion, and teamwork</strong> and are eager to bring fresh ideas to the table. This is your chance to grow, learn, and make a difference for our customers, partners, and team!</p>
<p><strong>To succeed in this role, you’ll need:</strong></p>
<ul>
<li>A background in relevant fields (e.g., Information Systems, Computer Science, Engineering etc.).</li>
<li>Experience working with and analyzing complex business processes, software development requirements, and taxonomies.</li>
<li>Strong skills in requirements gathering, documentation, and analysis.</li>
<li>Knowledge of producing As-Is and To-Be documentation.</li>
<li>Excellent analytical and project management skills, with the ability to interpret business needs and translate them into actionable requirements.</li>
<li>Proficiency in MS Office Suite (Word, Excel, PowerPoint).</li>
<li>Strong communication and interpersonal skills to interact effectively with diverse stakeholders.</li>
<li>Professional experience in implementing at least 1 <strong>OutSystems</strong> full project lifecycle.</li>
<li>Familiarity with Microsoft SharePoint/Dynamics CRM and client/server architectures is a plus.</li>
<li>Experience mentoring junior associates is an added advantage.</li>
<li>Education: Bachelor's degree or above.
<h3><strong>Why AvePoint?</strong></h3>
<p>Check out our <a target="_new">careers blog</a> to learn more about our people, culture, and workplace!</p>
<p>AvePoint is an equal-opportunity employer that values diversity. We are committed to creating an inclusive environment where everyone can thrive.</p>
<p><strong>Ready to make your mark? Apply now and shape your future with AvePoint!</strong></p>
</li>
</ul>
<p> </p>
<p> </p><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>
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