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Business Analyst (Managed Service)AvePoint · Singapore
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AvePoint

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Business Analyst (Managed Service)

🗓️ Posted 2026-09-10 Singapore Hybrid ICT
💰 Salary Not shared 📊 Market S$4,500–S$7,500/mo

About the Company

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com . At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us

About the Role

This position is your opportunity to to help public agencies in achieving their IT digitization strategy and roadmap. If you are driven by challenges and working with the edge of IT technology, come and have a chat with us to determine if this position will be a good fit for your career aspiration.

Responsibilities

  • ● Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
  • ● Work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria
  • ● Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
  • ● Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
  • ● Plan/review/conduct testing and data conversion to ensure that specifications are met
  • ● Drive system or product readiness for smooth deployment, adoption and operations
  • ● Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Requirements

  • ● Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline
  • ● Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role
  • ● Participated in at least one full software or product development cycle, preferably using Agile Methodology
  • ● Proven experience in IT business analysis, application solutioning and design, and testing
  • ● Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management
  • ● Strong analytical, conceptualisation and problem-solving skills
  • ● Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
  • ● A driven and motivated personality with an ability to learn and apply
  • ● Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.
  • ● Past development or consulting experience is preferred.