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SAP Basis Senior SME - RISE with SAP (MSM)Kyndryl · Bangalore, Karnataka, India
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Kyndryl

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SAP Basis Senior SME - RISE with SAP (MSM)

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🗓️ Posted 2026-09-21 Bangalore, Karnataka, India Full-time Hybrid ICT
💰 Salary Not shared 📊 Market ₹150,000–₹300,000/mo

About the Company

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

About the Role

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role The SAP BASIS L3 Consultant will play a key role in managing, optimizing, and ensuring the stability and smooth operation of SAP environments at an advanced technical level. The role involves handling complex and critical incidents, outages, performing in-depth root cause analysis, and leading SAP upgrades, migrations, and technical improvements. The consultant will act as a technical subject matter expert for SAP landscape management and work closely with business stakeholders, SAP functional teams, and infrastructure teams to ensure high availability, reliability, performance, and continuous improvement of SAP systems. What You Will Do Should have strong expertise in SAP BASIS administration and the ability to independently manage and troubleshoot complex SAP environments within the RISE with SAP (MSM) environment. You should demonstrate a strong technical ownership mindset, with the ability to analyze complex issues, drive incidents

Requirements

  • ● You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
  • ● Required Technical and Professional Expertise
  • ● Strong hands-on expertise in SAP BASIS administration across S/4HANA, ECC, and NetWeaver environments.
  • ● Strong understanding of SAP system architecture, including Application, Database, OS, and integration layers.
  • ● Proven experience in L3 incident management, including handling critical and major incidents and performing deep-dive technical troubleshooting.
  • ● Ability to perform Root Cause Analysis (RCA) and define effective corrective and preventive action plans.
  • ● Strong experience in SAP RISE with SAP (MSM) operational and delivery processes.
  • ● Expertise in system monitoring, alert analysis, incident management, and problem management within an enterprise environment.
  • ● Strong knowledge of SAP HANA database administration and troubleshooting concepts.
  • ● Strong knowledge of Linux/Unix and Windows operating systems relevant to SAP environments.
  • ● Hands-on experience with SAP kernel upgrades, support package upgrades, system refreshes, and technical maintenance activities.
  • ● Strong understanding of SAP transport management, user administration, system copies, and configuration management.
  • ● Ability to independently handle complex technical issues and act as the last line of defence for critical incidents.
  • ● RISE with SAP / Cloud Expertise
  • ● Strong practical experience working within the RISE with SAP / Managed Service (MSM) delivery model.
  • ● Good understanding of SAP RISE operational processes, responsibilities, service management, and coordination with SAP/infrastructure teams.
  • ● Hands-on experience with SAP monitoring and management tools, such as SAP Focused Run (FRUN), Solution Manager, and relevant monitoring platforms.
  • ● Good understanding of cloud infrastructure concepts, preferably in AWS, Azure, or GCP, in the context of SAP RISE.
  • ● Understanding of high availability, disaster recovery, backup/restore, and business continuity concepts in SAP environments.
  • ● Strong understanding of SAP security, certificates/PSE, connectivity, compliance, and operational security practices.