SAP Service Delivery ManagerCapgemini · Navi Mumbai, Maharashtra, India

SAP Service Delivery Manager

🗓️ Posted 2026-09-20 Navi Mumbai, Maharashtra, India Full-time On-site ICT
💰 Salary Not shared 📊 Market ₹120,000–₹250,000/mo

About the Company

Make it real. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of 22.5 billion. Make it real www.capgemini.com Information Technology & Services Specialties: Outsourcing, Process Consulting, Package Based Solutions, Custom Solution Development, Application Management, Artificial Intelligence, Business Consulting, Cloud, Digital, Managed Services, Digital Transformation, Innovation, Intelligent Industry, Sustainable IT, Generative AI

Responsibilities

  • ● At Capgemini Engineering, the world leader in engineering services, we bring
  • ● together a global team of engineers, scientists, and architects to help the
  • ● world's most innovative companies unleash their potential. From autonomous cars
  • ● to life-saving robots, our digital and software technology experts think outside
  • ● the box as they provide unique R&D and engineering services across all
  • ● industries. Join us for a career full of opportunities. Where you can make a
  • ● difference. Where no two days are the same.
  • ● Lead SAP Application Management engagements, ensuring delivery of Incident,
  • ● Problem, Change, and Request Management.
  • ● Drive program planning, P&L management, risk mitigation, and operational
  • ● transformation initiatives.
  • ● Manage client relationships, create Statements of Work, and oversee milestone
  • ● tracking and financial reporting.
  • ● Mentor teams, enforce quality standards, and implement process improvements
  • ● and automation.
  • ● Ensure successful execution of Agile/Scrum methodologies across multiple
  • ● teams and projects.
  • ● YOUR PROFILE
  • ● Strong background in Application Management Services (AMS) delivery.