Oracle CX Field ServiceCapgemini · Bengaluru, Karnataka, India

Oracle CX Field Service

🗓️ Posted 2026-10-09 Bengaluru, Karnataka, India Full-time On-site General
💰 Salary Not shared 📊 Market NA

About the Company

Make it real. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of 22.5 billion. Make it real www.capgemini.com Information Technology & Services Specialties: Outsourcing, Process Consulting, Package Based Solutions, Custom Solution Development, Application Management, Artificial Intelligence, Business Consulting, Cloud, Digital, Managed Services, Digital Transformation, Innovation, Intelligent Industry, Sustainable IT, Generative AI

Responsibilities

  • ● Choosing Capgemini means choosing a company where you will be empowered to shape
  • ● your career in the way you'd like, where you'll be supported and inspired by a
  • ● collaborative community of colleagues around the world, and where you'll be able
  • ● to reimagine what's possible. Join us and help the world's leading organizations
  • ● unlock the value of technology and build a more sustainable, more inclusive
  • ● configure, implement, and support Oracle Field Service (OFS) solutions.
  • ● Configure and implement Oracle Field Service Cloud (OFS) solutions.
  • ● Design workflows, routing plans, activity types, work zones, resources, and
  • ● capacity management.
  • ● Integrate Oracle Field Service with Oracle CX, Oracle ERP, CRM, and
  • ● third-party applications.
  • ● Conduct requirement workshops, solution design sessions, and user training.
  • ● YOUR PROFILE
  • ● Perform system testing, UAT support, and production deployment.
  • ● Troubleshoot application issues and provide ongoing support.
  • ● Develop functional and technical documentation.
  • ● Collaborate with business stakeholders, architects, and development teams.
  • ● Support enhancements, upgrades, and continuous improvement initiatives.
  • ● Hands-on experience with Oracle Field Service (OFS) Cloud.