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Business Analyst (Salesforce)
ICT
Company shared salary
NA
Market rate
S$8,000–S$14,000/mo (S$96,000–S$168,000/yr)
Based on similar roles (title + domain + location).
About the Company
About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of 22.5 billion.
About the Role
We are looking for a Salesforce Business Analyst to support the delivery of end-to-end Salesforce solutions, from requirements gathering through implementation and user adoption. In this role, you will work closely with business stakeholders, Salesforce Consultants, Developers, and Architects to understand business needs, document
Requirements
- ● will also support testing, training, deployment, and post-go-live activities
- ● across the project lifecycle.
- ● This opportunity is ideal for candidates with experience in Salesforce Business
- ● Analysis or Functional Consulting who are looking to grow their solution design,
- ● stakeholder management, and delivery skills on enterprise-scale projects.
- ● Business Analysis & Stakeholder Management
- ● Conduct requirements gathering workshops and stakeholder discussions.
- ● Analyze business processes and translate requirements into user stories,
- ● process flows, and functional specifications.
- ● Build strong relationships with business and technical stakeholders.
- ● Track progress, identify risks, and escalate issues where required.
- ● Solution Design & Delivery
- ● Support the design and delivery of Salesforce solutions using standard
- ● platform capabilities.
- ● Collaborate with Architects and Developers to ensure business requirements
- ● are accurately implemented.
- ● Maintain functional documentation, acceptance criteria, and requirement
- ● traceability.
- ● Participate in deployment, release, and post-go-live support activities.
- ● Salesforce Configuration & Testing
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