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Solution Sales Manager - SAP Customer Experience (CX)
Sales
Company shared salary
NA
Market rate
S$8,000–S$15,000/mo (S$96,000–S$180,000/yr)
Based on similar roles (title + domain + location).
About the Company
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. As a people manager, you are responsible for supporting the success of not only your direct reports but also the wider CX team by identifying development opportunities, enabling performance, and fostering collaboration across markets. You are expected to know the members of your extended team, share insights with peer managers, and act as a role model for SAP's leadership principles.
Responsibilities
- ● Executives to achieve consistent growth across the Customer Experience
- ● The primary purpose of the CX Solution Sales Manager is to lead, drive, and
- ● manage the CX business within your region, ensuring attainment of ACV, pipeline,
- ● and profitability goals. You will establish strong sales discipline, drive
- ● ERP-to-CX co-sell motions, and ensure customer adoption and expansion within the
- ● SAP base. The position also serves as the primary escalation point for CX sales
- ● activities in the Market Unit.
- ● Expectations & Tasks
- ● Participate in recruiting, performance management, 1:1 coaching, and
- ● continuous development of CX Solution Sales Executives.
- ● Manage the CX sales pipeline proactively, ensuring predictable conversion and
- ● achievement of quarterly and annual targets.
- ● Drive net new, upsell, and cross-sell bookings with accountability for
- ● customer renewals and adoption in partnership with Customer Success.
- ● Lead forecasting discipline and participate in regular business reviews and
- ● forecast calls.
- ● Collaborate closely with ERP and Industry Sales Leaders to drive CX attach
- ● into SAP's install base and expand into new logos.
- ● Partner with Marketing, Pre-Sales, and Partner teams to generate demand,
- ● increase coverage, and accelerate deal progression.
Requirements
- ● Bachelor's degree in Business, Technology, or a related field (MBA
- ● Strong skills in forecasting, deal inspection, and pipeline management.
- ● Excellent written and verbal communication; executive presence and ability
- ● to influence at C-suite level.
- ● Proficient in PowerPoint and Excel; able to create clear, data-driven reports
- ● and presentations.
- ● Collaborative, coachable, and able to operate effectively in a matrixed,
- ● virtual organization.
- ● Resilient under pressure, with the ability to manage complexity and ambiguity
- ● in long sales cycles.
- ● Deep understanding of SAP CX solutions and value articulation to customer
- ● business outcomes.
- ● What success looks like in your first 12 months
- ● A confident, motivated sales team operating with clear rhythm and
- ● accountability.
- ● Clean, accurate forecasting and predictable quarterly performance.
- ● Measurable increase in CX market share and visibility across your
- ● Recognised within SAP as a builder who lifted the team and reignited growth
- ● SAPCXCareers
- ● Bring out your best
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