SAP Superuser

🗓️ Posted 2026-08-22 Birmingham, England, Birmingham, , United Kingdom, United Kingdom Full-time Hybrid ICT

Company shared salary

2,968 GBP/mo (35,617 GBP/yr)

Market rate

2,083 GBP–2,917 GBP/mo (24,996 GBP–35,004 GBP/yr)

Based on similar roles (title + domain + location).

About the Company

Company Description Arvato is a trusted business outsourcing partner to the private and public sectors. We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world's most international media company with revenues of 16.4bn. Job Description Location: Hams Hall, Birmingham Salary: 35,617 per annum Working Pattern: Monday-Friday, rotating shifts Shifts: 6:00am-2:30pm and 10:00am-6:30pm Working Arrangement: Fully onsite Join Arvato as an SAP Super User Are you an experienced SAP user with a passion for systems, processes and continuous improvement Arvato is looking for an SAP Super User to join our team at our Hams Hall warehouse. This is a fantastic opportunity to play a key role in supporting our warehouse operation, helping colleagues get the most from SAP and ensuring our processes run smoothly and efficiently.

Responsibilities

  • Act as a key point of contact for SAP within the warehouse environment.
  • Provide day-to-day support and guidance to colleagues using SAP.
  • Troubleshoot system and process issues, escalating more complex problems where required.
  • Support the implementation and testing of SAP system changes.
  • Identify opportunities to improve processes, system usage and operational efficiency.
  • Work closely with warehouse, operations and other business teams to resolve issues.
  • Help train and coach colleagues on SAP processes and functionality.
  • Monitor data accuracy and ensure transactions are completed correctly.
  • Produce and analyse relevant system and operational reports.
  • Support continuous improvement initiatives across the site.
  • Qualifications
  • We're looking for someone who has:
  • Previous experience using SAP within a warehouse, logistics or supply chain environment.
  • A strong understanding of warehouse processes and systems.
  • Excellent problem-solving and analytical skills.
  • The confidence to support and train colleagues at different levels.
  • Good communication and stakeholder-management skills.
  • Strong attention to detail and a focus on data accuracy.
  • A proactive approach to identifying and resolving issues.
  • The ability to work effectively in a fast-paced operational environment.