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MRI Software LLC

Support Analyst

🗓️ Posted 2026-07-25 UAE Hybrid ICT

Company shared salary

NA

Market rate

AED 12,000–AED 22,000/mo (AED 144,000–AED 264,000/yr)

Based on similar roles (title + domain + location).

About the Company

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you MRI is proud to be an inclusive e

Requirements

  • ● Minimum 6 months Software industry experience
  • ● Minimum 6 months customer support experience
  • ● Microsoft SQL
  • ● MS Office skills - basic Excel
  • ● Networking Technologies
  • ● Degree - Computer science or equivalent
  • ● We're obsessed with making this the best job you've ever had
  • ● We want our teams to love working here, so we've created some incredible perks for you to enjoy:
  • ● Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
  • ● Enjoy a fantastic work-life balance with 24 days of annual leave plus Bank Holidays, and finish early 6 times a year with our 'Flexi' scheme.
  • ● Further your professional development and growth with our generous Tuition Reimbursement Schemes.
  • ● Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
  • ● Encouraging you to stay fit and healthy, we offer gym membership reimbursement to help you be the best version of yourself.
  • ● MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.
  • ● Amazing growth takes amazing employees. Are you up to the challenge
  • ● We know theconfidence gapandimposter syndromecan get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you
  • ● As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
  • ● Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.