Program Manager-Security Operations & Compliance

We deliver under your brand. You keep the customer. We keep the lights on Anovia is a white-label technical delivery partner for MSPs, VARs, and OEM ecosystems. We provide the staff augmentation, certified specialists, and carve-out managed services that help partners scale delivery, protect SLAs, and grow revenue - all under your brand, never in front of your customer. For more than two decades, Anovia has helped North American MSPs, technology providers, and OEM partner programs solve one of their biggest challenges: delivering consistently when internal resources are stretched, specialized talent is scarce, or customer demand exceeds available capacity. Our teams operate as an extension of yours. Whether you need dedicated engineers, overflow support, after-hours coverage, project delivery resources, or fully managed service carve-outs, we work behind your brand while you remain the trusted face of the customer relationship. 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐓𝐡𝐚𝐭 𝐃𝐞𝐟𝐢𝐧𝐞 𝐎𝐮𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 725,000+ Tickets resolved 300+ Certified support specialists 99.7% SLA Achievement Rate 98% Customer Satisfaction 99.9% Uptime for managed systems 80% First Contact Resolution Global delivery, 24/7 Operations 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐖𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 Avaya Cisco Mitel Microsoft Teams Microsoft 365 Genesys OpenScape Five9 Dialpad Unify Motorola Solutions Public Safety Systems Legacy Nortel 𝐎𝐮𝐫 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Staff Augmentation & Dedicated Technical Resources White-Label Managed Services Network Operations Center (NOC) Security Operations Center (SOC) IT Help Desk & Technical Support Unified Communications & Contact Center Support Cloud Managed Services & Migration Professional IT Services Multilingual Customer & Technical Support IT Staffing & Specialized Engineering Teams AI Services You keep the customer relationship. We deliver behind your brand. Let's connect IT Services and IT Consulting Specialties: Telecommunications, Professional Services, Cloud Support, Back Office Support, Unified Communications, Managed Services, Contact Center, Cloud Managed Services, Cloud Migration Services, VoIP Services, Technical Support Services, Avaya Support, Cisco Support, Mitel Support, Microsoft Teams Support, Network Monitoring Services, Network Operation Center (NOC Services), Professional IT Services, IT Helpdesk Support Services, OpenScape Support, Genesys Support, Technical BPO Services, Business Process Outsourcing Services, Multilingual support, GCC Services, SOC Services, AI Services, Managed IT Services, Disaster Recovery, IT Infrastructure management, NOC services for MSPs, Microsoft Azure Services, Contact center solutions, Customer Experience, Call Center services, Backoffice, Automation