Cloud Account Executive, Service Cloud, Singapore Enterprise

Responsibilities

• ● To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
• ● Job Category
• ● About Salesforce
• ● Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• ● Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.
• ● About Salesforce
• ● Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• ● Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.
• ● As an Account Executive (Service Cloud) you will be part of a team focusing on the Singapore market. You will formulate and execute a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in the customer owning core sales teams.
• ● Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects
• ● Create new leads from systematical prospecting of Service leaders
• ● Leverage business from new & established relationships.
• ● Customer Focus
• ● Define the contribution of a service transformation to an overall account specific vision and plan
• ● Define and pitch the specific value of a service transformation to prospect's management
• ● Build trusted relationships with Head of Customer Service, understanding their challenges, needs and demand
• ● Strategise, negotiate & close business on VP and CxO level
• ● Scale your business
• ● Define and execute a plan to accelerate growth of our already fastest growing solution
• ● Be top of mind at your peers in the extended sales team