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VP of Pre-Sales & Delivery
Banking Financial Services
💰 Salary Not shared
📊 Market 10,000 GBP–16,667 GBP/mo (120,000 GBP–200,004 GBP/yr)
About the Company
At Vitesse, we're more than just a payments platform - we're the trusted financial infrastructure connecting the global insurance ecosystem. Tailor-made for insurers, brokers, MGAs, and TPAs, our unified platform optimises claims funds, enables real-time global payments, and delivers full financial control. Our impact is real: over 20 billion in payments across 200+ countries, hundreds of millions returned to insurers' balance sheets, and counting. We're licensed in the UK (FCA), Europe (DNB), and New York (NYDFS), with over 260 amazing colleagues worldwide. With 93 million recently raised in Series C funding from KKR, our journey is just beginning, and our ambitions are sky-high. Headquartered in the heart of London and expanding across Europe and the US, Vitesse is where your ideas power tomorrow's insurance solutions. Are you ready to make a difference You're in the right place. Reporting to the CCO, Europe, the VP of Pre-Sales & Delivery will sit on the European Leadership Team, helping shape the commercial strategy that supports Vitesse's growth. The role will be accountable for ensuring Vitesse wins high-quality opportunities, develops commercially viable and repeatable solutions, and delivers standardised, scalable customer implementations and delivery that improve efficiency and accelerate revenue growth. This is a senior leadership role with a clear expectation of hands-on involvement, particularly across Pre-Sales. Alongside setting the strategy and direction
About the Role
echnical validation, implementation, go-live, early adoption and handover to Customer Success. You will act as the bridge between Sales, Product, Engineering, Customer Success, Operations and clients, ensuring the solution sold is commercially viable and delivered consistently at scale. You will set the strategy for how Pre-Sales and Delivery contribute to Vitesse's efficiency and revenue growth, influence executive stakeholders, coach team members and standardise delivery processes. You will also ensure customer and market feedback informs product strategy and future proposition development. The role carries UK oversight for technical implementation and project management delivery. Performance will be measured against operational KPIs and SLAs focused on deal value, speed and time to revenue. Standardising ways of working will be central to reducing time to value and supporting scalable growth. Core responsibilities: - Lead UK/Europe Pre-Sales and Delivery, setting the strategic direction and end-to-end operating model from qualification through to Customer Success handover, while coaching and developing a strong leadership bench. - Take a hands-on role in Pre-Sales delivery, working directly with customers and prospects to lead discovery conversations, shape solutions, deliver workshops and demonstrations, and support priority opportunities through to conversion. - Sit on the UK/Europe Leadership Team, representing Pre-Sales, onboarding, technical delivery, Impleme
Responsibilities
- ● echnical discovery, solution design, implementation planning, integration leadership, project management and customer onboarding.
Requirements
- ● Significant experience in pre-sales, customer solutions, technical implementation, or technical delivery leadership within SaaS, FinTech, payments, treasury, claims, or insurance technology.
- ● Collaborative and entrepreneurial mindset, motivated by delivering measurable client outcomes in a fast-scaling FinTech environment.
- ● Proven experience managing and developing technical customer-facing teams, ideally across pre-sales and delivery functions.
- ● Ability to operate at VP or senior leadership level, including executive stakeholder management, strategic planning, performance management, and cross-functional influence.
- ● Strong understanding of enterprise SaaS sales cycles, including technical discovery, value-based demonstrations, solution design, proposal support, procurement, and implementation readiness.
- ● Deep experience within insurance markets, particularly claims processing, treasury operations, delegated authority, reconciliation workflows, bordereaux, or payment operations.
- ● Ability to understand complex customer operating models and translate them into practical, commercially viable, and technically sound solutions.
- ● Strong commercial judgement, balancing customer-specific needs with product strategy, scalability, implementation effort, and long-term reusability.
- ● Excellent communication and executive presence, with the ability to influence senior stakeholders, technical teams, non-technical audiences, prospects, partners, and internal leadership.
- ● Ability to create high-quality collateral, technical documentation, implementation materials, executive presentations, and customer-facing solution narratives.
- ● High attention to detail, strong organisational discipline, and the ability to prioritise across strategic deals, live implementations, team needs, and executive responsibilities.
- ● Comfortable operating in ambiguity, making sound decisions and progressing priorities at pace even where information, processes, or organisational structures are still evolving.
- ● We understand that everyone has their own work rhythm and believe in a flexible working schedule - at Vitesse you're expected to work 35 hours a week.
- ● Our Values - or what we call "Vitesse at Our Best"
- ● The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes
- ● Confident Humility
- ● We believe the best ideas come from listening and learning. We leave ego at the door, ask for help when we need it, and celebrate collective success. When one of us wins, we all do.
- ● Driven to Succeed
- ● We're ambitious about the opportunity ahead and committed to achieving it together. We hold ourselves to high standards, take pride in what we deliver, and push for meaningful outcomes for our customers, our partners, and each other.
- ● Tenacious Responsibility
Benefits
- ● We are a high-growth business with a strong, open, and positive culture. At Vitesse, we combine the fast-paced, innovative energy of a scale-up with the solid foundation of a proven product-market fit and an exciting market opportunity. As a VP of Solutions & Delivery you'll have the chance to build something meaningful, working with a team of passionate individuals committed to driving growth.
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