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Product Design Manager (Group Lead)
Design Architecture
💰 Salary Not shared
📊 Market A$10,000–A$15,000/mo (A$120,000–A$180,000/yr)
About the Company
Ferocia is a team of more than 300 people building better financial experiences for Australians. As the digital division of Bendigo Bank, our work spans Up, a digital bank; Connect, the platform powering Bendigo Bank's web and mobile banking; and tools that make managing money simpler and help protect people from scams and fraud. Our shared purpose: helping people feel more confident and in control of their money.
About the Job
This is a rare opportunity to join a small team and have a real impact on people's lives by helping Australians build savings habits and feel in control of their home ownership journey. We're looking for an experienced designer to lead design for 2 of our teams. It's a player-coach role: part strategic Principal Product Designer, part Design Manager. You'll frame the direction and future opportunities for these areas while supporting and managing the 2 Senior Product Designers embedded in the engineering teams. You will own the quality bar, and stay close enough to the craft to lift the experience yourself. You'll wear many hats, balancing strategy with execution.
Role & Responsibilities
- ● Leading the vision: defining the design direction and future experience for your areas, and contributing to strategy and roadmaps alongside the Head of Design, Head of Product/PMs and Engineering Director/EMs.
- ● Setting the context: translating company and product strategy for your team, framing the why and how behind the work, and holding the balance between detail and big picture.
- ● Coaching the team: mentoring and supporting your designers so they grow, and making sure the team ships high-craft work efficiently.
- ● Designing: producing high-fidelity designs and prototypes for the largest, highest-impact projects.
- ● Building the team: identifying future roles based on workload and priorities, and leading the hiring process.
- ● Shaping the design org: working with the Design Leadership Team on culture, strategy, shared processes and org-level problems.
- ● Joining the dots: working with Brand, Marketing and Support so the experience is consistent across every touchpoint.
Requirements
Education
- ● Passion - a desire to push the limits, break the status quo, and be at the forefront of where technology is leading us.
- ● Ability to work with a certain level of ambiguity, and get work done autonomously - we operate like a start-up and things can often be messy, undefined, or change at the last minute.
Experience
- ● Experience leading and successfully delivering major projects - with at least 8 years working with product teams, ideally on a SaaS or consumer product, and even better if it's in Fin-Tech, or within a digital agency.
Skills
- ● People leadership experience - having successfully mentored or managed a small team of designers.
- ● Creativity and craftsmanship - strong interaction and visual skills.
- ● Problem solving skills and a strong product lens - the ability to understand customer needs, motivations and behaviours, and to know how to translate this understanding into product opportunities.
- ● Collaboration and communication skills - the ability to articulate ideas effectively and provide sound reasoning for decisions, and to use storytelling to inform and influence.
- ● Technical knowledge, especially front-end, and a solid understanding of an agile engineering development process.
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