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Solutions Engineering Manager Synthesia · Austin
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Synthesia

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Solutions Engineering Manager

🗓️ Posted 2026-09-09 Austin Fulltime Hybrid ICT
💰 Salary Not shared 📊 Market 10,000 GBP–16,666 GBP/mo

About the Company

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised 200 million, our valuation stands at 4 billion. Our total funding exceeds 530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the Role

We're looking for a Solutions Engineering Manager to lead and grow our presales function in Austin. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. Recruitment and Development - Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. - Run regular 1:1s, deal reviews, and career development conversations, ensuring a high quality of discovery, demos, and technical evaluations across the team. - Build a collaborative, inclusive team culture where Solutions Engineers support each other across deals, not just their own book. Execution - Execute and reinforce Synt

Requirements

  • ● You've owned the full employee life cycle from hiring through onboarding and promotions, across tenures from early stage to specialised individual contributors. You've done this with teams you've inherited, plus those you've built from scratch.
  • ● Your path to leadership started as an IC executing straightforward opportunities against a playbook, then evolved into solving complex problems with product partners - ultimately building deep expertise in a specific business area or vertical.
  • ● Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process, not through reinventing it.
  • ● Comfortable owning forecasting, pipeline hygiene, and performance reporting from a presales perspective, not mimicking the AE perspective.
  • ● Fluent in MEDDPICC and Command of the Message, with the credibility to coach both new and experienced SEs on applying them.
  • ● Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives, and can teach others to do the same.
  • ● Collaborative leadership style, comfortable partnering with Sales, Product, Customer Success, and Product Marketing leadership as peers, not just stakeholders.
  • ● Location: This role is hybrid (2 - 3 days a week in our NYC office depending on needs), and we offer 60 days "work from anywhere" annually.