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Learning Experience CoordinatorSiteMinder · Manila
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SiteMinder

company page ↗ Visa Sponsoring Company

Learning Experience Coordinator

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-08 Manila Fulltime Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market A$60,000–A$90,000/mo

About the Company

The world's leading hotel commerce platform. We're the name behind SiteMinder, the world's leading hotel commerce platform, and Little Hotelier, an all-in-one hotel management software that makes the lives of small accommodation providers easier. Our global company is headquartered in Sydney with offices in Bangkok, Barcelona, Berlin, Dallas, Galway, London, Manila, Mexico City and Pune. Through our technology and the largest partner ecosystem in the global hotel industry, we generate more than 140 million reservations worth over A 85 billion in revenue for our 56,000+ hotel customers each year. Software Development Specialties: Online distribution, Channel management, Direct bookings, GDS, Hotel websites, Pricing and market intelligence, Hotel technology, Hospitality technology, Guest acquisition, PMS connectivity, CRS connectivity, property management software, Hotels, Hotel PMS, reservation management, hotel bookings, channel manager, hospitality software, payment processing, hotel software, hotel commerce, revenue management

Responsibilities

  • ● At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together
  • ● We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
  • ● And today, we're the world's leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder's technology every year.
  • ● About the Learning Experience Coordinator...
  • ● The Learning Experience Coordinator plays an important role in bringing learning programs to life at SiteMinder by supporting both day-to-day learning operations and digital content delivery.
  • ● This role supports the design, build, and rollout of learning experiences across global teams. The focus is on execution, consistency, and learner experience, ensuring learning content is published accurately, kept up to date, and easy to access.
  • ● The Coordinator supports instructional design activities by helping turn business and product knowledge into clear, learner-friendly materials that align with SiteMinder's brand and learning standards.
  • ● What you will do...
  • ● Build and update digital learning modules, interactive elements, and knowledge checks using tools such as Sana Labs, Articulate Storyline, and Storylane.
  • ● Support the adaptation of SME input and existing materials into structured learning content, using provided templates and design guidance.
  • ● Assist with facilitator guides, session outlines, and supporting resources for trainer-led sessions.
  • ● Support content updates and improvements based on feedback and data.
  • ● Manage LMS activities including assignments, enrolments, content uploads, and updates.
  • ● Coordinate the scheduling and structure of onboarding programs across regions (EMEA, APAC, AMERS), ensuring sessions, modules, and timelines align with cohort start dates.
  • ● Monitor onboarding capacity, session coverage, and regional logistics to ensure consistent learner experience globally.
  • ● Support continuous optimisation of the onboarding journey, identifying gaps in flow, duplication, or learner overload.
  • ● Collect learner feedback and share insights to support continuous improvement.
  • ● Track completion rates, learner engagement, and basic learning metrics.
  • ● Wat you have...