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Senior Business Operations ManagerQuantexa · London
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Quantexa

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Senior Business Operations Manager

🗓️ Posted 2026-10-05 London Fulltime Hybrid Consulting Strategy
💰 Salary Not shared 📊 Market 6,250 GBP–8,333 GBP/mo

About the Company

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you. We want you to feel welcome, valued, and respected - because it's your individuality and passion that make you Q. We see that, and we celebrate it. That's why we're proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we're happy to assist. No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities-whoever you are-if you're a passionate, curious, and caring human eager to push the boundaries of what's possible, we want to hear from you.

Responsibilities

  • ● Revenue operations and Salesforce
  • ● Maintain and improve the revenue operations framework across GTM, including pipeline governance, forecasting cadence, sales process discipline and commercial reporting.
  • ● Your team acts as the business owner for Salesforce and connected revenue systems, ensuring they support current, often high stakes, operating needs, data quality and consistent adoption.
  • ● Support on integration and usage of other relevant systems and how they form the process, such as Planhat and Clari.
  • ● Define, monitor and interpret key commercial metrics such as bookings, recurring revenue, conversion rates, deal cycle, retention, productivity and forecast accuracy. Drive data consistency in both usage and interpretation across teams as it relates to measuring commercial health.
  • ● Document core processes, workflows and data definitions so commercial reporting remains reliable and easy to maintain in Confluence.
  • ● Train and support users to drive consistent usage, reduce process friction and improve reporting confidence.
  • ● PowerBI, reporting and analysis
  • ● Develop and maintain PowerBI dashboards and operational reporting packs for leadership and functional teams.
  • ● Respond to analysis requests from across the business, clarifying the business question, sourcing the right data and presenting clear, actionable findings.
  • ● Build reporting that helps the business understand performance, diagnose issues and make decisions with confidence.
  • ● Improve data consistency, definitions and reporting processes across teams.
  • ● Use analysis to support business cases, process changes, investment decisions and operational priorities.
  • ● Operational excellence and process improvement
  • ● Design, document and improve business processes so they are scalable, efficient and easy to follow. This could be across a wide range of areas, from Alliances, Marketing, Procurement, and more.
  • ● Define and lead medium-to-large cross-functional operational projects from diagnosis through to implementation and adoption, with appropriate oversight from senior leaders.
  • ● Proactively identify bottlenecks, duplication, control gaps and opportunities for improvement within Operations and across related functions, then recommend practical solutions that reduce cost, risk or manual effort. Provide support to implement these recommendations.
  • ● Establish operating rhythms, review cadences and governance forums that create accountability and visibility across the business.
  • ● Support change management by communicating the context, purpose and value of work clearly, engaging stakeholders and embedding new ways of working.
  • ● ISO9001 and quality management

Requirements

  • ● Strong, varied experience in business operations, revenue operations, sales operations, commercial operations or a similar role, typically including 3-5 years of management experience.
  • ● Strong Salesforce ownership or administration experience, with the ability to translate business needs into practical system and process requirements.
  • ● Confident with PowerBI reporting and data visualisation capability, with strong analytical skills and attention to detail.
  • ● Commercial awareness and confidence working with revenue, pipeline, forecasting and performance data.
  • ● Understanding of ISO9001, quality management systems, audit preparation and continuous improvement principles.
  • ● People management experience, including coaching, prioritisation, performance management and team development.
  • ● Excellent communication skills, with the ability to explain complex data or process issues clearly to different audiences.
  • ● Organised, pragmatic and resilient, with the ability to balance strategic priorities with hands-on delivery, say no constructively where needed and keep a solutions-focused approach.