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People Experience Lead Paymentology · Ireland
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Paymentology

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People Experience Lead

🗓️ Posted 2026-08-20 Ireland Fulltime Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market 4,500 GBP–6,500 GBP/mo

About the Company

Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale. People Experience Lead Reporting to: Chief People Officer

About the Role

As our People Experience Lead, you will help shape how work happens at Paymentology. You will design, implement and continuously improve the frameworks, experiences, and insights that support performance, progression, engagement, and retention across the business.

Responsibilities

  • ● otal Rewards and other cross-functional teams to turn employee feedback and organisational insight into meaningful action and outcomes.
  • ● This role combines strategic thinking with practical execution. We are looking for someone who can build from first principles, improve how we operate at scale, and leverage technology and AI-enabled solutions to create better, simpler, and more scalable people experiences
  • ● What you will do
  • ● You will help define, implement and evolve the systems that shape how our people perform, grow, and experience the business.
  • ● Your areas of ownership will include:
  • ● Designing and improving our employee experience and ways of working
  • ● Embedding behaviours that support our culture and business goals
  • ● Owning our employee listening approach, including pulse surveys and engagement insights
  • ● Turning feedback and data into clear, practical recommendations and organisational action
  • ● Leading the design, implementation and evolution of our performance and progression frameworks
  • ● Improving fairness and consistency in performance reviews, calibration, and promotion decisions
  • ● Identifying retention risks and working with People Partners and leaders to address them
  • ● Driving measurable improvements in employee experience and performance practices
  • ● Leveraging automation, AI-enabled tools, and scalable solutions to improve people processes and organisational insight
  • ● What success looks like
  • ● In this role, success means:
  • ● Employees understand what is expected of them and how they can grow
  • ● Performance processes feel clear, fair, and meaningful
  • ● Leaders receive insight that helps them make better decisions
  • ● Employee feedback leads to visible action