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About the Company
At PALO IT, we don't just build software - we invent the AI-first future of enterprises. As a global technology consultancy, our patented Gen-e² methodology puts AI at the core of everything we do, transforming how businesses design, deliver, and evolve digital solutions. We are a diverse collective of 450+ AI-native professionals across 10 countries, united by our commitment to excellence, integrity, and positive impact. Proudly independent since 2009, we combine agility and global reach, pioneering the "agentic organization" model we implement for our clients.
Responsibilities
- ● Own end-to-end project delivery, from pre-sales engagement through to final handover, driving AI-augmented innovation and seamless execution at every phase.
- ● Ensure project transparency by sharing clear KPIs with teams and clients to track progress and anticipate risks.
- ● Lead project advancement by maintaining a clear view on requirements and milestones and unblock teams proactively.
- ● Guarantee service quality by supporting PALO IT Labs teams, relaying client feedback, and facilitating resolution of blockers.
- ● Be a trusted advisor for clients by building strong, strategic partnerships aligned with their business goals.
- ● Partner with account management to oversee financial performance to secure sustainable project success.
- ● Facilitate cross-stakeholder communication by serving as the central contact for senior client stakeholders, internal teams, and commercial leadership.
- ● Drive key reporting and governance by documenting and sharing progress, risks, and decisions effectively.
- ● Host collaborative workshops to create alignment on objectives and working methods anchored in Gen-e² .
- ● Coach and uplift the Gen-e² delivery team by promoting continuous improvement, embedding Gen-e² practices, and leading ceremonies.
- ● Advise clients on product management by helping define vision, optimize backlogs, and maximize delivered value.
Requirements
- ● Have at least 8 years of experience driving software delivery in agile and iterative contexts - from discovery to maintenance.
- ● Excel at setting direction, communicating with impact, organizing teams, and aligning objectives to boost efficiency and project outcomes.
- ● Have a deep understanding of clients' strategic and business contexts, enabling anticipation of needs and adoption of their point of view.
- ● Master facilitation and dialogue, confidently engaging senior decision-makers and fostering smooth interaction across all stakeholders.
- ● Practice servant leadership, situational awareness, conflict resolution, empowerment, and transparency in team dynamics.
- ● Be comfortable stepping into Scrum Master and/or Product Owner roles when needed.
- ● Be fluent in English, with additional languages being a plus.
- ● Be passionate about Tech for Good, including accessibility, sustainability, and ethical AI.
Benefits
- ● A playground matching your expertise with missions chosen for their complexity, engineering excellence, and meaningful business and societal impact.
- ● Dedicated career coaching with regular development check-ins and goal support.
- ● A demanding yet supportive technical community with code reviews, pair programming, and mentoring to raise development craft daily.
- ● Gen-e² skill ramp-up from week 1, fully integrated onboarding.
- ● Funded Microsoft and GitHub certifications.
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