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Senior Email Retention Manager | Klaviyo, Lifecycle | RemoteOKTOBER · Amsterdam
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Senior Email Retention Manager | Klaviyo, Lifecycle | Remote

🗓️ Posted 2026-10-02 Amsterdam Fulltime Hybrid Marketing Communications
💰 Salary 2 EUR/mo (24 EUR/yr) 📊 Market 4,500 EUR–6,500 EUR/mo

About the Company

We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers - and we're looking for someone who shares that obsession, and can lead others toward it too.. Your mission: own the strategy and outcomes for your pod's highest-value, most complex accounts, turning data-driven decisions and strong client leadership into the standard the rest of the team is built to meet.

Responsibilities

  • ● Independently manage 5-6 Shopify brands doing over 5M/y, including our most complex, highest-value accounts
  • ● Own the retention roadmap across your portfolio: planning calendars, timing, and revenue targets, and interpreting data to define next steps
  • ● Develop advanced retention strategies and review campaigns before they reach the client
  • ● Work with a more junior Retention Manager who handles copy and project management for your clients, freeing you up to focus on strategy and the relationship
  • ● Mentor RM1s and RM2s in your pod: coach them on client-facing skills, strategic thinking, and data-driven decision-making
  • ● Run client onboarding for new brands, setting the right tone and expectations from day one
  • ● Stay genuinely at the cutting edge of retention marketing and bring that thinking back to the team
  • ● + years hands-on experience, including running high-value/high-complexity accounts
  • ● Full funnel understanding, not just email metrics
  • ● Proven ability to develop retention strategy from scratch,
  • ● Strong relationship builder with proven client-facing experience, including coaching or mentoring other marketers
  • ● Agency background or 8fig+ brand experience
  • ● What you'll get:
  • ● Competitive salary
  • ● Generous paid time off
  • ● Fully remote - work from wherever you do your best work
  • ● Clear growth path into Team Lead and beyond
  • ● Access to all tools, data, courses and coaches you need for being successful
  • ● Direct access to founders of the fastest growing e-commerce brands worldwide
  • ● This is for you if: