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Customer Success Manager | Bulgarian Market (Sofia)Lexroom · Sofia
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Lexroom

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Customer Success Manager | Bulgarian Market (Sofia)

🗓️ Posted 2026-09-22 Sofia Fulltime Hybrid Customer Service Call Centre
💰 Salary 2,500 EUR–3,750 EUR/mo (30,000 EUR–45,000 EUR/yr) 📊 Market 2,000 EUR–3,500 EUR/mo

About the Company

gal experts the time and confidence to focus on what truly matters. We are scaling rapidly across CEE and Western Europe, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and real-world impact.

Requirements

  • ● You have 3+ years of experience in a sales, account management, or customer-facing commercial role.
  • ● You are familiar with sales support tools (HubSpot, Notion, etc.)
  • ● You never stop learning and challenging yourself, and you're eager to join a rapidly growing startup
  • ● Optional but a bonus: You have a law degree.
  • ● You speak both Bulgarian and English.
  • ● WHAT SETS US APART
  • ● An Exceptional Team
  • ● At Lexroom http://Lexroom.ai, you'll work alongside top talent in tech and legal AI.
  • ● Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.
  • ● You'll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.
  • ● Growth that Matters
  • ● We hire exceptional people to make a difference-and we give them space to lead.
  • ● Your work will shape the future of legal technology and set new standards for the field.
  • ● Impact is defined by vision and execution, not by age or title. If you're ready to take responsibility, you'll find real opportunities to grow and lead high-stakes projects.
  • ● Rewarding Your Contribution
  • ● We value excellence and share success:
  • ● Annual Salary Range: 30,000 - 45,000 OTE
  • ● Equity Package: Align your growth with the company's long-term success.
  • ● Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Sofia Office.
  • ● Health Insurance: Comprehensive coverage to ensure peace of mind.

Benefits

  • ● Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
  • ● Work with the Best: Collaborate with exceptional colleagues in a culture that values technical competence, curiosity, and ambition.
  • ● Deliver Meaningful Impact: Your work will directly transform how legal professionals operate-bringing unprecedented speed and clarity to their daily workflows.
  • ● At Lexroom and Praven, we leave buzzwords behind. Here, you'll build something that lasts: a trusted platform, a strong reputation, and a new standard for the legal world.
  • ● YOUR KEY RESPONSIBILITIES
  • ● Become an expert on Lexroom and a product evangelist, identifying new use cases and expansion opportunities within your customer base.
  • ● Drive Lexroom's ambitious ARR growth from the installed base, helping position the company as a European market leader.
  • ● Own the entire funnel for existing business: run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.
  • ● Managing renewals and leading churn management-protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.
  • ● Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between Lexroom and our customers.