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Customer Care Intern (Stage)Lexroom · Milan
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Lexroom

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Customer Care Intern (Stage)

🗓️ Posted 2026-09-28 Milan Fulltime Hybrid Customer Service Call Centre
💰 Salary 900 EUR/mo (10,800 EUR/yr) 📊 Market 600 EUR–1,000 EUR/mo

About the Company

wyers, law firms, and companies the time and confidence to focus on what truly matters. We're scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose. WHY LEXROOM http://lexroom.ai/ - Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe. - Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition. - Deliver Meaningful Results: Your work will directly influence how legal professionals operate-faster, clearer, and more efficiently. At Lexroom http://lexroom.ai/, we leave buzzwords behind. Here, you'll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.

Responsibilities

  • ● Support the Customer Care team in assisting Lexroom https://www.lexroom.ai/'s customers across chat, email, and calls.
  • ● Learn day by day: shadow experienced colleagues, get to know our product and processes, and gradually handle simple requests with the team's guidance.
  • ● Bring curiosity and energy to the team: ask questions, share what you learn, and contribute ideas to improve how we support our customers.

Requirements

  • ● You are fluent in English, comfortable reading, writing, and communicating in a professional context.
  • ● No prior work experience needed: we're looking for the right drive and mindset, not a specific background.
  • ● You have a proactive, hands-on attitude, enjoy solving problems, and want to learn inside a fast-growing startup.
  • ● You're a fast learner, comfortable picking up new tools and processes.
  • ● You're based in Milan or open to relocating (relocation support evaluated case by case).

Benefits

  • ● Expense Reimbursement: 900 per month
  • ● Mentorship: Day-to-day guidance from experienced Customer Care colleagues.
  • ● Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
  • ● Meal Vouchers: Daily support to make your lunch breaks easier.
  • ● Team Retreats & Off-sites: Dedicated time to connect with the team.
  • ● If you're curious, eager to learn, and want to start your career in legal tech, we'd love to hear from you.
  • ● At Lexroom http://lexroom.ai/, ambition meets discipline and purpose. We're not just building a product-we're setting a new standard for the legal world. If you're ready to contribute to something lasting and meaningful, we'd love to hear from you.