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Solutions Engineer, Seattle
ICT
💰 Salary Not shared
📊 Market 8,000 JPY–12,000 JPY/mo (96,000 JPY–144,000 JPY/yr)
About the Company
Solutions Engineer, Sydney Location: Sydney About Josys Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface, and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise, allowing security and IT teams to surface risk, control access, and remediate identity threats in real-time. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com http://josys.com.
About the Role
We're looking for a Solutions Engineer who blends technical expertise, customer empathy, and storytelling. Your focus will be helping mid-market IT teams and MSPs evaluate, architect, and adopt Josys.
Responsibilities
- ● tion, and PoC execution.
- ● Partner with Account Executives to drive opportunities from discovery through technical validation.
- ● Lead presales discovery sessions to understand customers' SaaS usage, IT controls, and security requirements.
- ● Deliver compelling demos and solution walkthroughs tailored to enterprise use cases.
- ● Build integration plans with Directory/SSO (Okta, Azure AD), HRIS, ITSM, MDM, and API endpoints.
- ● Lead proof-of-concepts and pilots; troubleshoot configuration and technical blockers.
- ● Own RFP/RFI responses and technical solution documentation.
- ● Translate technical needs into crisp solution proposals and architecture diagrams.
- ● Work closely with Product & Engineering to surface customer insights and influence roadmap.
- ● Create reusable playbooks, demo scripts, integration templates, architecture diagrams, etc.
- ● Support handoff to Customer Success post-close to ensure seamless onboarding.
Requirements
- ● -6+ years in Solutions Engineering, Sales Engineering, Technical Consulting, or Technical Presales.
- ● Strong proficiency in SaaS architecture, identity, and IT integrations (SSO, SCIM, APIs).
- ● Strong problem-solving ability and customer empathy.
- ● Excellent communication and ability to simplify complex technical topics.
- ● Comfortable working in a fast-paced, startup environment and influencing product decisions.
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