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Chain Account Manager (all genders)HRS Group · Cologne Office

HRS Group

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Chain Account Manager (all genders)

🗓️ Posted 2026-09-03 Cologne Office Fulltime Hybrid Sales
💰 Salary Not shared 📊 Market 4,500 EUR–6,500 EUR/mo

About the Company

As Chain Account Manager, you will own and develop a portfolio of strategic hotel chain partnerships within your region. Your role goes beyond managing individual hotel properties. You will work with hotel chain headquarters and senior commercial stakeholders to strengthen the overall partnership, increase corporate business across the chain's portfolio and improve the availability, competitiveness and bookability of hotel content on the HRS platform.

Responsibilities

  • ● ata-driven performance management. Based on partner priorities, customer demand and portfolio performance, you will develop joint account plans and translate them into measurable initiatives across the relevant hotel properties.
  • ● Acting as the central interface between HRS and your hotel chain partners, you will collaborate closely with Enterprise Sales, Procurement, Product and Operations. Reporting to the Director of Sales for Hotel Solutions, you will play a key role in growing partner revenue and delivering a strong experience for both hotel chains and HRS corporate customers.
  • ● YOUR MISSION
  • ● Strategic account ownership
  • ● Take end-to-end ownership of a portfolio of regional and international hotel chain partners
  • ● Build trusted, long-term relationships with decision-makers at hotel chain headquarters and regional leadership level
  • ● Develop a deep understanding of each partner's commercial priorities, organizational structure, portfolio and growth strategy
  • ● Create and execute joint account plans with clear commercial objectives, initiatives and success measures
  • ● Lead regular strategic business reviews and ensure consistent follow-through on agreed actions
  • ● Commercial growth
  • ● Grow corporate business and revenue across the hotel chain portfolio
  • ● Identify commercial opportunities based on corporate customer demand, partner priorities and portfolio performance
  • ● Position relevant HRS products and platform solutions, clearly articulating their value for the hotel chain
  • ● Develop initiatives that improve the chain's participation and performance within corporate hotel programs
  • ● Support commercial negotiations and translate agreements made at chain level into effective implementation across relevant properties
  • ● Performance management
  • ● Monitor key performance indicators across the chain portfolio, including availability, bookability, competitiveness, production, compliance and revenue contribution
  • ● Analyze data from multiple sources and translate findings into clear commercial recommendations
  • ● Identify performance gaps, prioritize improvement opportunities and agree corrective actions with the partner
  • ● Track progress against account plans and provide transparent visibility into results, risks and next steps