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Working Student - IT Support (all genders)
ICT
💰 Salary Not shared
📊 Market 800 EUR–1,500 EUR/mo (9,600 EUR–18,000 EUR/yr)
About the Company
HRS is a global hospitality company that provides hotel solutions and services to businesses and travelers. They offer a range of products, including hotel booking platforms and expense management tools. HRS aims to make business travel easier and more efficient. Hospitality Specialties: Hotel Booking, Travel Management, Expense Management
Responsibilities
- ● HRS, the pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience we reinvent how companies and travelers Stay, Work, and Pay.
- ● The lodging and meeting management market is sizable and growing rapidly - yet it's still underserved by technology players. That's where HRS comes in. We challenge legacy structures and cut through complexity.
- ● Our Platform applications seamlessly plug into any of our customer's tech stacks. They are powered by our AI-enabled platform, which turns fragmented data from the entire ecosystem into enriched level 3 data. Built on proprietary language models, our technology delivers real-time actionable insights and automation that works. The result: A competitive edge customers won't want to miss - cost savings, higher traveller satisfaction and increase in compliance.
- ● Our business model is equally compelling. Strong customer lock-in and a SaaS model with recurring revenues and high margins drive a long-term growth pathway and high profitability. At HRS, we make business life better by reinventing how companies work and stay. That's why HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.
- ● BUSINESS UNIT
- ● We go beyond traditional IT support by combining service management, workplace technology, Microsoft 365, cloud, identity, security, and technology operations into an integrated IT ecosystem. Through automation, standardization, self-service, and continuous improvement, we simplify the employee experience, strengthen operational resilience, and create a scalable technology foundation that supports HRS's ongoing transformation and growth.
- ● This position is ideal for students pursuing a degree in Information Technology, Computer Science, Business Informatics, or a related field who are eager to develop practical experience in an international corporate IT environment.
- ● Provide first-level IT support for employees and assist with hardware, software, and Microsoft 365 related issues.
- ● Support employee onboarding and off-boarding, including device preparation, asset tracking, and workplace setup.
- ● Manage and maintain user hardware, including laptops, monitors, accessories, and mobile devices.
- ● Support Mobile Device Management (MDM) activities, device enrolment, compliance, and basic Intune administration.
- ● Prepare and support meeting rooms, conference technology, and larger company meetings or events.
- ● Assist with door access management, ID cards, permissions administration, and general IT operational tasks
- ● FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
- ● Currently enrolled in an undergraduate or graduate degree programme in IT, Computer Science, Information Systems, Business Informatics, or a comparable discipline
- ● Strong interest in enterprise IT support and workplace technologies
- ● Basic understanding of Windows devices and Microsoft 365
- ● Strong communication skills and customer-oriented mindset
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