Customer Success Executive

The AI voice layer for high-volume call operations. Every call answered, routed and resolved. AI does the work. You make the decisions. Cyberstaff builds the AI voice layer that sits in front of your inbound call estate. It answers, understands, routes and resolves, on the first ring, at any hour, at any volume. For contact centres and large inbound operations, the voice layer handles tier-1 calls end to end and passes everything else to a human with full context. It absorbs peak, out of hours and overflow without adding headcount, so your team spends its time on the calls that need a person. A working proof of concept can be live in two weeks. We work across insurance, legal, healthcare and dental, property, home services, hospitality and outsourced contact centre operations. Every deployment is configured to the business it serves: your tone of voice, your questions, your systems, your escalation rules. More than 5,000 UK businesses run on Cyberstaff, from a one-van trade to a 100-seat call centre. We are ISO 27001 certified. Cyberstaff is a UK company, founded in 2025 by the team behind bark.com. We have seen at first hand what a missed call or a misdirected customer costs. Technology, Information and Internet Specialties: AI Receptionist, Call Centres, Enterprise call handling, Call routing, Tier-1 call deflection, Inbound calling, Appointment booking, Call answering, AI-enabled voicemail, SIP trunk integration, Contact Centre Automation, Automated IVR, AI Voice Agents