DevOps Manager

About the Company

Responsibilities

• ● ABOUT CONSENSYS
• ● Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. - one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
• ● We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
• ● WHY THIS ROLE EXISTS
• ● Infrastructure services we previously consumed - observability, incident management, deployment tooling - are being rebuilt from scratch, at the same time as we sign institutional clients who want 99.95% and a named incident process. The team doing that work is small, senior, and currently without a manager.
• ● You are that manager. Two jobs: run the team, and build the operational function the team doesn't have yet.
• ● WHAT YOU'LL OWN
• ● On-call and incident management. You build it - severity definitions, escalation, paging, post-incident review - and you make it survivable, not heroic.
• ● NOC/SOC capability, in partnership with Security. What we operate ourselves, what we buy, what we subcontract.
• ● The transition off our former parent's infrastructure. Getting infrastructure-as-code, root access and tooling ownership properly handed over, and standing up what isn't. This is unglamorous, political, and the single biggest near-term risk in the function.
• ● Client-facing operational commitments. Availability definitions, maintenance windows, RTO/RPO, DR testing, and the evidence behind them - our clients are now asking for proof, and an undocumented gap costs us less than an unevidenced claim.
• ● Cost. Cloud spend across our networks, and the unit economics behind per-transaction pricing.
• ● Audit readiness - supporting SOC 2 and ISO 27001 work on the infrastructure side.
• ● Technical enough, with DevOps experience to translate requirements from management to the team.
• ● FIRST 90 DAYS
• ● An honest written assessment of where infrastructure actually stands: what's owned, what's inherited, what's undefended.
• ● Set up runbooks, processes, for SRE to handover from the Consensys Software Inc. (CSI) team, and onboard new SREs to the development stack.
• ● Form the NOC, with a working on-call rota with a real ramp plan, not a spreadsheet of names.