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Account Executive - Install BaseBuildOps · US - Remote
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Account Executive - Install Base

🗓️ Posted 2026-05-15 US - Remote Fulltime Hybrid Sales
💰 Salary Not shared 📊 Market US$4,500–US$7,500/mo

About the Company

At BuildOps, we're building a groundbreaking software solution, built to support today's commercial contractors. From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire As an Install Base Account Executive at Build Ops, you will play a critical role in maintaining and growing our relationships with existing clients. Your primary responsibility will be to identify opportunities for upselling and cross-selling, negotiating renewals and upsells. ensure customer satisfaction and drive adoption of our solutions. Your excellent communication skills, account management expertise, and a keen understanding of our products will be essential in achieving revenue growth and customer success. Ideally we find a person that is not only able to help grow revenue but is ready to build out the install base function as a potential future leader of the install base sales team. We are prioritizing candidates that live and work in the Eastern and Central time zones for this position.

Responsibilities

  • ● Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
  • ● Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
  • ● Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations.
  • ● Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives.
  • ● Product Expertise: Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends.
  • ● Collaboration: Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues.
  • ● Sales Reporting: Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.
  • ● What we look for
  • ● + years experience working as an Account Executive for a B2B Saas company.
  • ● Track record of overachieving revenue targets of 750k - 1 million + and successfully navigating and closing mid-market and corporate deals.
  • ● Previous SaaS and enterprise software experience
  • ● Excellent verbal and written communication skills
  • ● Construction Industry Experience is a plus
  • ● Sales and Negotiation: Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively.
  • ● Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers.
  • ● Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently.

Requirements

  • ● A self-starter who thrives in a fast-paced, high-growth startup environment
  • ● Passionate about providing exceptional customer experiences
  • ● Creative, resourceful, detail-oriented, and well-organized
  • ● Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
  • ● Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
  • ● A team player with high integrity and grit

Benefits

  • ● Competitive base and 125,000 OTE
  • ● A comprehensive benefits package.
  • ● This role is fully remote position.
  • ● Flexible PTO
  • ● Company events like BBQs and team-building activities, both in-person and virtual
  • ● Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success )
  • ● The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers