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Chief of StaffBJAK · Malaysia
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BJAK

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Chief of Staff

🗓️ Posted 2026-09-01 Malaysia Fulltime Hybrid Ceo General Management
💰 Salary Not shared 📊 Market RM12,000–RM25,000/mo

About the Company

BJAK's original mission is that people deserve smarter ways to plan, save and grow their money. Started in 2019, they built the first mobile-first insurance platform, enabling insurance to be accessible online by millions in Southeast Asia, and today it's the leading insurance platform in the region. They are expanding into spending, saving, investing, exchanging, travelling, and more, with a mission to help people get more from their money every day. The company has teams around the world with over 20 nationalities from offices and remote, and they seek talented and driven people who work for their passion, love building great next-generation products, and care about redefining financial applications for everyone.

About the Role

We are looking for a Chief of Staff to help drive BJAK's AI Neobank expansion across products, markets and teams. This is a senior execution role for someone who can align leadership, drive operating cadence, solve cross-functional problems and turn strategy into measurable progress.

Responsibilities

  • ● Drive strategic execution across AI Neobank priorities.
  • ● Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability.
  • ● Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations.
  • ● Prepare concise decision memos, board / leadership materials, execution plans and performance reviews.
  • ● Identify gaps, risks and dependencies before they become serious blockers.
  • ● Help leadership make sharper trade-offs on people, capital, product and market priorities.
  • ● Own special projects that require senior judgement and cross-functional authority.

Requirements

  • ● Strong operator with experience driving strategic execution across teams.
  • ● Excellent judgement, communication, prioritization and follow-through.
  • ● Able to work with founders, CEOs, leadership teams and senior external stakeholders.
  • ● Comfortable operating in ambiguity with limited guidance.
  • ● Can go from high-level strategy to detailed execution without losing quality.
  • ● Strong writing, business analysis and problem-solving skills.
  • ● Experience in startups, consulting, strategy, operations, fintech, financial services or regional expansion is a strong advantage.
  • ● Makes the company move faster and with more clarity.
  • ● Can challenge, align and unblock teams without adding bureaucracy.
  • ● Stays close to facts, numbers, owners and deadlines.
  • ● Balances strategic judgement with hands-on execution.
  • ● Low ego, high ownership and strong bias for action.
  • ● Strong English communication is required.