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Account ManagerParallel · Paris

Parallel

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Account Manager

🗓️ Posted 2026-09-07 Paris Fulltime Hybrid Sales
💰 Salary Not shared 📊 Market 3,000 EUR–5,000 EUR/mo

Responsibilities

  • ● At Parallel, we build AI agents to help healthcare facilities automate their administrative processes and unlock additional revenue, starting with medical coding.
  • ● Today, up to 25% of healthcare spending is lost in manual, repetitive administrative work. Legacy software hasn't helped, it's made things slower, more complex, and more frustrating for care teams.
  • ● We believe AI agents can change that. Our technology combines Large Language Models with system-level automation to handle real work inside existing hospital tools. No integrations, no disruption.
  • ● Our first agent automates coding workflows and frees up time for medical staff to focus on patients.
  • ● We launched in 2024, are backed by top investors (Index, Frst, Y Combinator, Hexa, Kima Ventures, Better Angle), and we're just getting started.
  • ● The future of healthcare isn't just digital - it's automated. Come help us build it
  • ● ACCOUNT MANAGER - PARALLEL
  • ● Parallel is a healthcare platform deploying AI and automation solutions to healthcare facilities. We need an Account Manager to ensure our existing clients are successful with the product, understand their needs, and identify growth opportunities within their organizations.
  • ● Your mission
  • ● Autonomously manage an existing portfolio of client accounts. Ensure clear product adoption, respond to customer questions, resolve straightforward support issues, and maintain strong relationships with both technical and business stakeholders (IT teams and executives). Track and report on key metrics and client satisfaction to leadership, while identifying cross-sell and up-sell opportunities.
  • ● Autonomous management of assigned account portfolio with strong CS and product adoption
  • ● Structured reporting of KPIs and client satisfaction metrics to leadership
  • ● Detection and escalation of cross-sell/up-sell opportunities
  • ● Zero churn attributable to relationship or CS issues
  • ● This job is for you if:
  • ● You're a strong communicator, comfortable engaging with clients at all levels (technical teams and C-suite)
  • ● You're organized, rigorous, and autonomous in managing your workload
  • ● You're comfortable working with data for reporting and KPI tracking
  • ● You take ownership of customer relationships and outcomes
  • ● Hiring process